Customer Service Representative
Resume:
Caressa Washington
Customer Service
Osteen, FL *2764
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Cage Cashier
Orange City Racing and Card Club-Orange City, FL
March 2024 to Present
• Handle large sums of money, and cash advance services, reset impressment trays,
• Maintain an accurate count of existing bank count
• Perform regular cash buys to Cage Supervisor
• Issue and redeem chips; process chip fills and credits Cashier/Customer Service
Burlington Store-Orlando, FL
August 2022 to February 2023
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store Customer Service Representative
Navy Federal Credit Union-Pensacola, FL
December 2021 to July 2022
• Answer incoming calls at high call call volume
• Process loan applications
• Process payments
Direct Support Professional (DSP)
Florida mentor network-Pensacola, FL
July 2017 to October 2021
have direct contact with assisting clients taking showers, dressing, changing clothes and feeding take vitals signs
input data
give medication
Customer Service Representative
Aon Hewitt-Orlando, FL
October 2016 to March 2017
# Answer incoming calls
# Input data
# Processed loans, transfers, distributions
Medical Assistant
America family planning-Pensacola, FL
October 2015 to February 2016
# Triage patients
# Assist doctor with procedures
# Lab work assistant
Medical Extern
Oakhill Family Care-Jacksonville, FL
October 2014 to December 2014
Customer Service
Football Fanatic-Jacksonville, FL
January 2012 to February 2014
# Answer incoming calls
# Process orders online
# Process money transaction
Education
Medical Assistant Technician
Florida Career College - Jacksonville, FL
January 2014
Skills
• Direct Support
• Home Health
• Disability
• Personal Care
• Autism
• Direct Care
• Laboratory Procedures
• Vital Signs
• Customer service
• Cash handling
• Pricing
• Communication skills
• Computer skills
• Microsoft Office
• Microsoft Excel
• English
• Customer support
• Organizational skills
• Microsoft Word
• Medical office experience
• HIPAA
• Typing
• Data entry
Certifications and Licenses
Driver's License
Additional Information
Related Skills
* Medical Skills:
* Vital Signs
* HIPPA/OSHA
* Lab Procedures
* Phlebotomy
* Medical History
* Sterile Tray Set-up
* Patient Flow Management
* Appointment Scheduling
* HIV/AIDS Care
* CPR Certified
* Electrocardiograms
* ICD9 and CPT Basic Coding
Related Skills
* Clerical Skills:
* Office Administration
* Microsoft Outlook
* Microsoft Software
* Open Office
* Filing and Data entry
* Answering Phones
* Scheduling Appointments
Contact this candidate