Customer Service Los Angeles

Location:

Posted:

November 25, 2024

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Rommel Amedh Cantarero Lau .

Profile

Friendly and engaging team player and leader able to inspire staff to perform their best. Detail oriented

and experienced airport positions. A multi-tasker who excels at staff training and recruiting with a track

record of inspiring great customer service and customer satisfaction. Regularly exceed sales goals.

Experience

INVESTIGIVE ASSISTANT UPOLI, NICARAGUA 1992-1996

INVESTIGIVE ASSISTANT INEC, INSTITUTO NICARAGUENSE DE ESTATISTICAS Y

CENSOS 1998 - 2000, NICARAGUA.

TELEMARKETING WESTON UNION 2005 - 2008, GRECE.

AIRPORT AGENT LATAM AIRLINES JANUARY 2010 - NOVEMBER 2022 (12 YEARS)

deal with passenger flight queries. verify travel documents and provide boarding passes. tell passengers

about luggage restrictions. weigh baggage and collect any excess weight charges.

O'Reilly July 2023 - November 2024

Education

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION 1992-1996 UNIVERSIDAD

POLITECNICA DE NICARAGUA (UPOLI), NICARAGUA

ASSOCIATE IN ECONOMY 1987-1990] INSTITUTO POLITECNICO DE ECONOMIA DE CUBA

(IPE), CUBA

Skills & Abilities

-Proficient with windows systems

-Excellent interpersonal and communication

Poised under pressure

Experienced in most airport positions

-Fun and energetic

Foreign travels

- Miami, France, Portugal, Greece, Cuba, Turkey, England, Spain, El Salvador

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