Ashly Outlaw
*** ******* **, *********, ********, 21225, US • 410-***-**** • ***********@*****.*** Bringing 15 years of experience in Customer Service environments, as well Food Service and proficiency. Working in high-volume settings to prepare, operate, and maintain blending machines is part of my background. A great motivator effectively communicates responsibilities and tasks. Skilled at staff training and building rapport with clients. Engaging and personable, with the ability to coach and train employees to increase output. Retail merchandising experience
Positive and friendly
Retail sales
Telemarketing expertise
Knowledgeable in [System]
Stocking
Daily workflows
Computer literate
Quick learner
Customer service
Multi-line phone talent
Data entry
Goal-oriented
Shipping procedures understanding
Call center transactions
Motivated team player
Customer-oriented
Cash Handling
High School - 2003
Lake Clifton Eastern High - St.lo drive
Shift Leader - July, 2012 to March, 2023
Jimmy John's - Baltimore, MD
Assisted with the monthly financials, management reports, and board package Taught management strategies for reducing cost.
Was in charge of overseeing and coordinating projects involving external auditors and examiner evaluations. Updated customer statements and distributed them.
Assisted department employees by performing a variety of clerical and administrative duties. Managed
Administrative tasks such as recordkeeping, writing correspondence, and gathering materials were completed by me. Tellermarketing - July, 2016 to April, 2020
Fata - Baltimore, MD
Inside sales
Receiving inbound calls
Emailing
PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY