Project Management Information System
Resume:
Gebrewahd Hadgu – CV Page * of *
Gebrewahd Hadgu
******@*****.*** /******@*****.***
Addis Ababa Ethiopia
PERSONAL STATEMENT
Certified in Project Management Professional (PMP)®, PMI Agile Certified Practitioner
(PMI-ACP) ®, and Certified Manager (CM®) with more than 16 years’ experience in telecom industry.
EMPLOYMENT HISTORY
IT Budgeting and Administration Manager:
ethiotelecom Addis Ababa
From 08/06/2023 till present:
Achievements:
- Budget Planning: Developing and preparing the information system division budget based on organizational goals and strategic plans. This involves forecasting IT expenditures and aligning them with the overall financial strategy of the organization.
- Cost Analysis: Analyzing costs associated with IT projects, services, and operations. This includes assessing direct and indirect costs, identifying cost-saving opportunities, and ensuring cost-effectiveness.
- Monitoring and reporting the budget utilization: Regularly tracking the budget utilization and comparing it against the original budget. This involves generating reports to provide insights into financial performance, identifying variances, and making recommendations for adjustments.
- Financial Forecasting: Predicting future IT expenses based on trends, historical data, and upcoming projects. This helps in preparing for potential changes in budget needs.
- Stakeholder Communication: Collaborating with various stakeholders, including IT leadership, finance teams, and department heads, to ensure alignment and transparency regarding the budget.
Gebrewahd Hadgu – CV Page 2 of 6
- Compliance and Governance: Ensuring that IT spending complies with organizational policies, regulatory requirements, and governance standards. This includes maintaining proper documentation and audit trails.
- Vendor Management: Evaluating and managing relationships with IT vendors and service providers to negotiate contracts and ensure good value for expenditures.
- Performance Evaluation: Assessing the financial performance of IT initiatives and projects to determine return on investment (ROI) and effectiveness in achieving business objectives.
- Managing of Human resources: Lead, mentor, and manage the human resource, ensuring effective collaboration and high performance.
- Collaborate information system division with internal and external stakeholders to ensure the division’s objectives alignment and successful outcomes.
- Coordinating of project events, such as events during the project kickoff, celebrating of big project milestones and finally during the project launch. PROGRAM & PERFORMANCE MANAGEMENT MANAGER
ethiotelecom Addis Ababa
From 16/12/2018 to 08/05/2023
Achievements:
- Creating project concepts and obtaining project acceptance; creating a comprehensive project plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, and tasks to aid in project execution, controlling, and closing processes;
- Prepare detailed project work plans and budget breakdowns for the different phases of the project to guide the project managers on the project implementation plan and requirements per phase.
- Monitoring project status from project inception to completion by tracking of project performance using MS Project and SharePoint to ensure that the projects are delivered on time, within the scope and within budget Gebrewahd Hadgu – CV Page 3 of 6
- Prepare regular reports such as weekly, monthly, quarterly and final reports and communicating project reports and updates and delivering governance meeting presentations on time are all responsibilities.
- supporting project managers by providing appropriate project management tools and templates and different project management trainings.
- Ensure project managers are following the company's project management templates, processes, and procedures.
- Following project quality gates during the implementation of projects.
- Following the implementation of the project plan by ensuring the execution of project activities and tasks to produce project deliverables;
- Managing and escalating project risks and issues appropriately through the project life cycle;
- Following project changes to triple constraints in line with the defined change management process of the company.
- Follow up project budget utilization and receipting for all assigned projects.
- Conduct project post implementation review or project monitoring and evaluation to check whether the projects are achieved the intended company goals by Conducting field assessments & surveys to collect data and analyze them for project design and implementation.
- Follow up and motivating project teams and Coordinate between various project teams and other departments and offices and guide them through the different phases to make sure that the projects are implemented as per the set objectives and targeted activities
- Manage and organize the documentation of the project as per the different phases and ensure that all documents are archived in hard and soft copies Gebrewahd Hadgu – CV Page 4 of 6
PERFORMANCE and REPORTING COORDINATOR
Ethio telecom Addis Ababa
From 10/02 / 2014 to 15/12/2018
Achievements:
- Managing the division performance and following up project initiatives of the division using what was planned at the beginning of the budget year and what the division actually achieved.
- Work, collaborate, and maintain relationships with other divisions in order to improve the division's performance and solve inter-divisional problems.
- Ensure that the policies, processes, procedures, KPIs, standards, and rules and regulations are implemented accordingly.
- Provide professional advice and all the required information to the respective managers and officers.
- Providing input for the division strategy plan/road map of the division. REPORT/ OPERATION SPECIALIST
Ethio telecom Addis Ababa
From 22/03/ 2013 to 09 /02/ 2014
Achievements
- Managing the division performance and follow-up project initiatives of the deviation using what was planned at the beginning of the budget year and what the division actually achieved.
CONTACT CENTER ADVISOR II, Servicing Customers
Ethio telecom Addis Ababa
From 01/ 12/ 2011 to 21/3/2013
Achievements
- Receive inbound calls and give an appropriate answer to the customer's problems.
- Create trouble tickets for incidents not resolved on time. Gebrewahd Hadgu – CV Page 5 of 6
- Inform or explain to customers about Ethio’s products and services.
- Report all necessary information which is raised by customers about Ethio’s products and services to my coach.
PLANNING OFFICER, NEXT GENERATION PROGRAM OFFICE
Ethiopia Telecommunication Corporation Addis Ababa From 26/11/2009 to 30/11/2011
Achievements
- Supervise, monitor, organize and implement projects, mainly NGN, as per the standards given and follow them up to be accomplished in accordance with the schedule.
JUNIOR PLANNING OFFICER, TRANSFORMATION PROGRAM OFFICE Ethiopia Telecommunication Corporation Addis Ababa From 24-9-2007 to 25-11-2009
- Staff member of the optical fiber project. I participated in project planning activities.
KEY SKILLS
Technical Skills
- Microsoft Office
- Microsoft Project
- Microsoft SharePoint
- ERP system.
Certificates
- Project Management Professional (PMP®).
- Certified Manager (CM®).
- PMI Agile Certified Practitioner (PMI-ACP) ®.
- Proficient level: Kazein and Lean Management.
- IT Project Management
Gebrewahd Hadgu – CV Page 6 of 6
- Report writing and Presentation.
Languages
- Tigrigna (fluent)
- Amharic (fluent)
- English (Fluent)
EDUCATION
- MA degree in Project Management
Addis Ababa University
- BA Degree in economics
Bahirdar University
- Studying Computer science
St. Mary University
PERSONAL INTERESTS
- Reading Supporting people Music Traveling
REFERENCES
Taye Mesfin:
- Director - IT Service Corporate Operation director: Ethio telecom
Tsehaye Gebrehiwot
- Manager – Corporate solution project: Ethio telecom
Hailu Agegnehu:
- Manager – IT strategy: Ethio telecom
Contact this candidate