Data Entry Package Handler

CONTACT

Address : Artesia California *****

Phone : 949-***-****

Email : ******.********@*****.***

SKILLS

• Network planning and design

• Method statement production

• Technical report writing

• Solidworks

• CAD designing

• Product reassembly

• Data entry

• Customer relations

• Documentation and reporting

LANGUAGES

English

Full Professional

Malayalam

Native or Bilingual

PROFESSIONAL SUMMARY

To indulge into further exploration of knowledge and opportunities. To engage with more cultural diversity that could broadend one's sense of understanding. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. WORK HISTORY

Data Entry Operator, 09/2020 to 06/2021

Accountant general Of India - Trivandrum, India

Communication Analyst, 10/2019 to 03/2020

Ecesis Technology Ambalamukku - Trivandrum, India

Senior Customer Service Associate, 01/2018 to 01/2019 AT&T - Bangalore, India

Manager, 10/2016 to 12/2017

Travancore Ads, Kowdiar Trivandrum - Trivandrum, India

• Oversaw filing and retrieval of customer records. Verified documents and associated records to catch and resolve discrepancies.

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Encouraged customer feedback to deliver information to management for process improvements.

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Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.

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Designed procedures for installation, security testing and graphical user interface testing.

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Managed calls during voice over Internet Protocol (VoIP) session for security and quality.

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Created effective, targeted design solutions, working closely with clients to implement improvements.

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Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.

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• Investigated customer queries and responded within defined SLAs. Managed high-volume customer queries simultaneously through effective multitasking.

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• Analysed data and identified opportunities to minimise operating costs.

• Developed business plans to deliver sustained growth.

• Evaluated sales to identify top-performing products.. Developed and maintained relationships with customers and suppliers through account development.

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SACHIN SURESH SUGATHA KUMARI

EDUCATION

Bachelor of Science : Mechanical Engineering, 04/2016 Anna University - Chennai

High School Diploma, 04/2012

Marygiri English Medium - Trivandrum, Kerala

APPRENTICESHIPS

Mechanical Engineer At HLL lifecare Ltd for 6 months

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