shantel rosemond
Milwaukee, WI *****
*****************@*****.***
I BEEN A CARE GIVER FOR 23 YEARS NOW IN CUSTOMER SERVICE FOR 29 YEARS I LOVE BEING AROUND PEOPLE AND HELPING THE ELDERLY AND COWORKERS. VERY JOB ORIENT, COMPASSINATE, LOVING, KIND, AND AN EXCELLENT TEAM PLAYER
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
Froedtert Health-Milwaukee, WI
June 2022 to September 2023
Assist and total care of neuroscience patients bath feed vitals clean groom toilet blood sugar mo General Manager (GM)
Popeyes Restaurant-Milwaukee, WI
May 2020 to March 2023
Running store keeping numbers training hiring inventory sales and labor food orders and excellent customer service
CNA - Certified Nursing Assistant
Ascension Health-Milwaukee, WI
February 2019 to May 2022
Total care of residents on rehabilitation floor which includes Bath, Dress, Groom, restoration, feed, ADL, Vitals, companionships and chart
Personal Care Assistant (PCA)
Select Specialty Hospital-West Allis, WI
April 2017 to January 2019
Caregiver of trach patients; customer service, sitter, feed, bath, clean, toilet, groom, vitals, rom, adl, suction patients, chart and companionship
Nursing Assistant
Mercy residential rehabilitation center-Milwaukee, WI December 2014 to May 2017
Total care of residents Customer service... Companionship Nursing Assistant
Milwaukee Estate Living and Care Center-Milwaukee, WI February 2005 to November 2014
Total care of residents Customer service... Companionship General Manager
Taco bell restaurant-Milwaukee, WI
May 1995 to February 2007
Customer service, training, cashier, bank deposit, food ordering and shipping and receiving Nursing Assistant
Heartside rehabilitation for mental health center-Brown Deer, WI December 2002 to February 2005
Total care of residents/mental ill Customer service... Companionship Assistant Manager
K-Mart Retails-Milwaukee, WI
March 2000 to October 2004
Customer service, training, cashier, lay a way, money handling, cleaning, service desk, supervision and loss prevention shipping and receiving
Front Desk Receptionist
UMOS-Milwaukee, WI
January 1998 to June 2001
Customer service, answer phones, fax, file, copies, make appointments and direct customers Education
Diploma in General
YWCA - Milwaukee, WI
August 2022 to May 2023
Skills
• Customer service
• Cash handling
• Sales
• P&L Management
• Guest services
• Hospital experience
• Vital signs
• Leadership
• Communication skills
• Restaurant experience
• Acute care
• Computer skills
• Supervising experience
• Microsoft Office
• Sales
• Financial analysis
• Care plans
• Management
• Restaurant management
• Hospitality
• Food service
• Shift management
• POS
• Microsoft Excel
• Organizational skills
• Microsoft Word
Certifications and Licenses
BLS Certification
CPR Certification
State Tested Nursing Assistant