Production Supervisor Customer Service

Domonique Belle

Detroit, MI ***** 313-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Versatile proactive, enthusiastic, and deadline-driven professional Warehouse Production Supervisor with exceptional leadership skills and various years of experience in different industries handling tasks smoothly and efficiently. Adapts well to changing processes, programs, and team requirements. I am eager to contribute to growing any company that I may work for. Hardworking, reliable, and diligent leader in any position.

SKILLS

Proper Storage Procedures

Forklift

ERP/WMS/SAP Trained

Verbal and Written Communication

Six Sigma 5s Training

Informed Product Selections

Customer Service

Lean Manufacturing

Verifying Order Accuracy

Organization and Planning

Production Scheduling

WORK HISTORY

PRODUCTION SUPERVISOR 10/2023 to CURRENT

Kar’s Nuts Second Nature Brands Madison Heights, MI

Lead and train manufacturing employees, ensuring safe operations, and meeting production schedules.

Optimize productivity by assigning personnel and machines effectively.

Maintain compliance with safety, regulatory, and quality policies.

Foster an inclusive and respectful team environment, promoting employee engagement.

Resolve issues and implement corrective measures when necessary.

Build strong customer and supplier relationships across all levels of the organization.

Supervised the preparation of production schedules, preparation, and assembly of meat product.

Directed and supervised compliance with inspection findings of local, State, and federal health authorities.

Maintained files and records and submitted reports on site cleaning and sanitizing and food preparation.

Maintained all financial goals related to productivity, overtime, labor goals.

Conducted weekly inventory of all food and non-food products to ensure accurate production usage, minimization of waste and control of food cost variances.

Controlled food and labor cost by using weekly sales forecast and other KPI’s.

Personnel management success by training and motivating employees to ensure maximum productivity through development and retention programs.

Implemented lean management principles to reduce workspace of Production department resulting increase productivity and provided potential work area for new customers.

PRODUCTION SUPERVISOR 04/2021 to 10/2023

CINTAS, Professional Uniform and Facility Services Westland, MI

Resolved issues quickly to maintain productivity goals.

Collaborated across departments to establish project guidelines and create unique products to drive profitability.

Reduced inventor and monthly team labor hours by strategically updating processes.

and reorganizing operational workflows.

Monitored materials used to identify concerns and keep costs low.

Evaluated incoming materials for quality and amounts ordered.

Implemented program changes to identity and quickly resolve root cause issues.

bottlenecking production levels

Compiled production equipment status reports, detailing parts produced, downtime.

duration and potential qualify concerns.

Boosted production throughout and quality by revamping procedures and monitoring.

strategies

Set and enforced performance-oriented production approach, significantly increasing worker output, and reducing safety incidents.

Reduced obstacles and variables to support production performance and meet.

deadlines.

Proved clear priorities and production quality standards.

Evaluated team member performance regularly to identify and resolve productivity.

Trained inexperienced staff on job duties, company policies and safety procedures for rapid.

Handled day to-day shipping and receiving overseeing.

Divided and categorized cargo received and redirected shipments in response to

Conducted inventor audits with accuracy following company procedures.

Offered friendly and efficiency service to customers, handled challenging situations with

ease

FREEZER WAREHOUSE SUPERVISOR 01/2018 to 05/2022

Dearborn Sausage Factory Dearborn, MI

Responsible for supervising Freezer Associates and other Shipping and Receiving personnel.

Coordinates and controls handling, storage, location, and flow of finished product through the freezer warehouse areas.

Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.

Oversees and ensures that arrangements are made for the excess product to be stored in the warehouse area.

Oversees storage space assignments to handle the daily flow of finished product.

Oversees and checks the availability of items to be shipped by checking inventory records or conducting a spot inventory of required product.

Verifies the quantity of cases, "Best by Dates" of products, and adequately logs and identifies this information.

Identifies and reports slow-moving product(s).

Identifies and rotates product(s) accordingly.

Keeps management informed of the status of (FGI) finished goods inventory and reports any discrepancies.

Ensures that all product(s) are transferred and delivered to the designated location as requested.

Ensures that all necessary reports and forms are filled out and submitted promptly; and

Safeguards and maintains company equipment and property, including Personal Protection Equipment (PPE).

Ensures areas are always clean; Attends all company training sessions.

FREEZER WAREHOUSE SUPERVISOR 08/2014 to 07/2018

Wolverine Packing Detroit, MI

Assisted with breaking downloads and stocking assigned sections.

Labeled, stocked, and inventoried department merchandise.

Practiced preventive maintenance by thoroughly inspecting equipment and notifying appropriate department or store manager of items needing repair.

Operated equipment while observing standard safety procedures.

Assembled orders and packed items for shipment, conveying orders to shipping personnel.

Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Surrounded items in cling film, padded blankets, and tape to protect from damage.

Develops schedules, and monitors performance to report to Freezer Supervisor

Supervised all trainings to new employees and job responsibilities and safe operating procedures.

Supervises the receiving of all freezer products and ensures that the proper paperwork is completed.

Maintains accurate computer inventory levels by having physical inventories performed regularly and adjustments made.

Maintains refrigerated equipment and makes sure maintenance contracts and schedules are followed.

Makes sure that low stock/out of stock information is communicated to the Senior Freezer Supervisor and Inventory Controller after carefully checking the system and man freezer rack for product.

Performs weekly self-audits on the freezer department

SECURITY SUPERVISOR 01/2010 to 08/2016

Advance Security Newport News, VA

Oversaw team of security officers and managed scheduling and performance evaluations.

Recorded incident reports with detailed accounts of occurrences.

Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.

Screened vendors and contractors before granting access to restricted areas within the mall.

Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.

Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Checked and verified photo identification prior to granting facility access.

Identified and challenged potentially unauthorized individuals for screening and detention to prevent access to restricted areas.

Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.

Authored detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.

Monitored employee activities, confirming compliance with security regulations.

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