Front Desk Customer Service

David Gonzalez - State Farm Insurance Agent, Brooklyn, NY

**/**** — 01/2020

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Establish customer relationships and follow up with customers, as needed. Work with the agent to establish and

meet marketing goals.

RAC Acceptance Now, Bronx, NY

03/2019 - 10/2019

Duties associated with customer service representatives include completing assigned calls, conducting phone and

in-person business politely and amiably, working with other team members, reviewing expired accounts,

communicating with customers about payments.

School Crossing Guard NYPD, Bronx NY 11/2016 — 03/2019

Guide or Control vehicles or pedestrians’ traffic at location such as streets, schools, railroad crossings and

construction sites.

Macy's Backstage, Bronx NY

04/2018 - 11/2018

Proficiency in cashiering. Maintain handbags, perfumes, and cosmetics department recovery standards.

Front Desk Clerk & Gym Attendant Jay’s Big Gym, New York, NY 07/2013 - 9/2013

Meet and greet clients, handle large quantities of monetary and credit card transactions; Warn violators of rule

infractions, observe for reported & logged irregularities which may lead to a hazardous environment or broken

equipment

Front Desk Clerk Summer Youth Program, New York, NY

06/2013 - 07/2013

Meet clients; introduce clients to verities of activities; Handling mass money and credit card transactions.

Taking phone calls; performing maintenance duties as need

Education:

2020- Present Ashworth College

Psychology

2016-2019 Bronx Community College

Psychology

2014-2015 Wood Toben-Coburn School

Fashion Design

2010-2014 Bronx Theater High School Bronx, New York

Graduated

Skills: Fluent in English and Spanish, MS Word, Excel; PowerPoint, Internet Applications,

Word Processing & Typing, Data Entry, Sales Force, Teams, Spreadsheets, Epic trained

Contact this candidate