Accountant Sales & Customer Service Expert Driving Business Growt

Curriculum Vitae

Personal Information

Name: Sami Saad Hamed Ghoniem

Nationality: Egyptian

Date of Birth: October 1, 1990

Address: Sharjah, United Arab Emirates

Phone: 052*******

Email: *************@*****.***

LinkedIn: https://www.linkedin.com/in/sami-saad-hamed-4a93a423a Profile

An accountant and sales executive with over 10 years of experience in customer service, sales, and financial operations. Specialized in financial data analysis, improving sales strategies, and effective problem-solving.

Education

Bachelor of Commerce - Accounting Department

Mansoura University, Egypt

Work Experience

Sales Executive / Customer Service - Vodafone Egypt (July 2019 - November 2024)

- Provided customized solutions to enhance customer experience.

- Exceeded monthly sales targets consistently.

- Trained and developed team to improve performance.

- Resolved customer issues efficiently and promptly. Curriculum Vitae

Accountant - Al-Wadi Engineering Industries (August 2012 - June 2019)

- Prepared financial reports and analyzed financial performance.

- Managed accounts payable and receivable.

- Contributed to budget planning and cost analysis.

- Developed financial management systems to enhance efficiency. Skills

- Financial data analysis

- Precise account management

- Sales strategy development and goal achievement

- Customer service and problem-solving

- Team training and development

- Efficient financial operations management

Training Courses

- International Computer Driving License (ICDL), April 2012

- Accountant Preparation Course, 2012

- Training in (Credit Documentary, Tax Accounting, Bookkeeping, Auditing, Budgeting) at Delta Fertilizers and Chemical Industries

- Certificate from Medhat Dahshan Chartered Accountant Office in documentary courses and bookkeeping for accounting structures

- Accountant Preparation Course, Faculty of Commerce

- Electronic Accounting Course at Harvest Training and Education Center

- Educational Course for Customer Service Excellence at the Information Technology Center Curriculum Vitae

- Advanced English Language Course Level 7 at AMIDEAST

- Experience certificate from the Egyptian Company for Engineering Industries in financial accounts, procurement, warehouse work, and accounting/warehouse computer programs

- Office Safety and Emergency Response Training Program Languages

- Arabic: Native

- English: Advanced

Hobbies

- Keeping up with developments in financial technology

- Reading about business development

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