Front Desk Customer Service

blob:https://www.resume.com/*e*****b-bea*-**c*-**fd-83acf57d473f 11/19/24, 9:18 AM

Experience

Citibank (Citi) Florence, KY

Billing Dispute Representative 10/2020 - Present Handled customer inquiries, answered questions, and resolved problems in a timely manner Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales

opened billing disputes and updated client information Americas best value inn Somerset, KY

Front desk manager 05/2017 - 05/2020

checking customers in and out of their hotel room

taking payments by cash, check or card

assissting in customer inquiries about their stay

answering the phone and booking reseervations online for customers Skills

Customer service, Time management, Computer literacy, Computer skills, Microsoft excel, Communication skills, Microsoft office, Typing, Microsoft word, Windows

Education

Campbell county high school Alexandria, KY

07/2010

Carmella R Sena

859-***-**** ************.**@******.*** Cold Spring, KY blob:https://www.resume.com/2e81857b-bea7-48c0-98fd-83acf57d473f 1

Contact this candidate