Customer Service High School
Resume:
ADRIANA GONZALES
RESUME
Podle
*am a qualified and experienced receptionist/shift lead with years of
experience in customer service. am also a team player with an eye for
detail!
EXPERIENCE
HOSTESS
Albarran’s Mexican Bar & Grill
September 2019-2021
¢ Welcome guests with duties of getting them settled in &
comfortable
e Handle calls, organize reservations & set up waiting lists
¢ Train new employee’s to ensure customer satisfaction &
interactions.
SHIFT LEAD
Joyland Amusement Park
April 2022-July 2022
e Great guests, handle & operate rides, ensure safety & satisfaction.
e Help customers that encountered an issue & help resolve it.
¢ Train new employees on how to operate in a fast paced
environment, etc.
AWARDS & ACKNOWLEDGEMENTS
e Top 5 in my Business Management & Research Marketing courses
e AB Honor Roll & Perfect attendance
e Word & Microsoft certified as well as cosmetology certified!
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™% _ *******.**********@*****.***
©, 1817 Baker Dr, Mesquite TX
EDUCATION
HIGH SCHOOL
Lubbock Cooper High School
2022-2023
Lubbock High School
2019-2022
SKILLS
¢ Guest services
¢ Host/Hostess
¢ Retail Management
¢ Social Listening
e Social Media Management
e Entrepreneurship
e Business Management
e Strong Communication
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