SUMMARY
Extensive project management experience in ERP and application software implementation (SaaS included), process and procedure development, streamlining to cut cost to enhance efficiency, productivity and profitability.
Work effectively and successfully with multiple moving parts and diverse teams of people, successfully coordinating and managing all types of complex projects to completion, project planning and reporting.
Expert in work site management, staffing, inventory control, quality, identifying required resources, costing, supplies management, production, coordinating work crews and vendors, as well as eliminating bottle necks.
Well versed in day-to-day operations, analytics and budget management.
Collaborated with foreign software and app developers: Egypt, China, India and Pakistan.
ERP software: Visual2000, A2000, AIMS, Apparel Magic, TAPS, AS400, etc.
Other software: BlackLine (reconciliation), MS Teams, Concur, Salesforce, Kazoo, etc.
UI/UX – directed designs that increased engagement and adoption from marketing, customer service and sales departments, and improved UI/UX for B2B and B2C.
Spearheaded brand identity, development and marketing campaigns.
EXPERIENCE
BlackLine Woodland Hills, CA (remote) 2021 - Present
Implementation Consultant (reconciliation software)
Simultaneously manage multiple implementations, resources, and schedules, from discovery to completion.
Manage project plans, calendars, intra-office communication systems for optimum information dissemination, as well as documentation for cross-training and support.
*Revenue range of customers: 50 million – 2 billion +
APPAREL SAVVY, Inc., Los Angeles, CA 1999 - 2021
Project Manager/Operations Manager
Methodologies: Waterfall, Agile, SCRUM, Kanban, Kaizen, Lean and Six Sigma. Projects: ERP implementations, customizations, configurations, integrations, data conversions, app and website development.
SCRUM Master and Product Owner collaborating with developers in China to produce a proprietary inventory software for manufacturers.
Managed day-to-day operations of manufacturing companies, developed processes and procedures to create structure and organization, covering all aspects of the business from research and development to logistics – warehouse management and shipping, with an emphasis in design and production coordination of both domestic and imported goods. *Revenue range of companies: 5 million – 250 million.
Overseen all aspects of ERP software implementations, customizations and configurations, including the installation of security systems, computer and telecommunication networks.
Manage implementation teams, schedules, as well as track projects from discovery to completion.
Create and maintain work in process (WIP), time and action (T&A) calendars, intra-office communication systems for optimum information dissemination, as well as documentation for cross-training and support.
Worked with foreign software developers in Egypt, India and Pakistan to customize software and create apps.
Software implementations (SaaS included): POS (including cafés), PLM/PDM, ERP - CRM, MRP, WMS, B2B & B2C, as well as system integrations, data conversions, application configuration and training.
Specialties: analysis and restructure of processes and procedures, project management, ERP implementation and configuration, as well as software integrations, data conversions and training.
Spearheaded brand identity, development and marketing campaigns. Overseen the management of company websites, including social media marketing, email marketing, and SEO, improving media brand presence in the marketplace.
Former Clients: Hanasport, Kid Rascal, Six Degrees, Soong Yee, Tarrant Apparel Group, The Guild, Protrend, Joystick, Shelly M., English Laundry, FD9 Group - Beso by Luka and Coordinates Collection, Roger Garments, etc.
PARAGON BUSINESS SYSTEMS, Woodland Hills, CA 1997 - 1999
Project Manager
Implemented Paragon ERP software - CRM, MRP and WMS.
Provided training to various manufacturing companies: soft goods, hard goods, food, etc., developing and structuring key departments within companies to comply with best practices and software standards.
Recruiting, staffing, training, sales and marketing.
EDUCATION
AA Liberal Arts Los Angeles City College Los Angeles, CA