Customer Service Assembly Line

Nasra Mohamed

***** **** ***, ******, **

Phone: 1-612-***-****

Email: ***********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and adaptable professional with experience in customer service, technical support, assembly, and elder care assistance. Known for quick learning and the ability to work effectively in fast-paced environments. Demonstrates strong teamwork and motivational skills, with a commitment to quality service and operational excellence. Seeking to leverage my diverse skill set in a growth-focused position.

WORK EXPERIENCE

Assembly Line Worker

Stauer Jewelry Burnsville, MN 2024

- Assembled, inspected, and packaged jewelry items with precision and attention to detail.

- Collaborated closely with the team to meet production targets.

- Maintained quality standards and followed safety protocols to ensure a safe work environment.

Assembly Line Worker

HMH Apple Valley, MN 2024

- Operated assembly line machinery for high-volume product manufacturing.

- Ensured product quality through inspections and adherence to company standards.

- Contributed to team efficiency by organizing materials and tools and maintaining a clean work area.

Remodel Associate

Walmart Bloomington, MN 2023

- Assisted with the store remodel, including setup and organization of aisles, shelving, and displays.

- Collaborated with a team to efficiently complete store sections according to project timelines.

- Maintained a safe work environment and provided assistance to customers during the remodel.

Cart Attendant and Customer Support

Walmart Shakoppe MN 2022

- Retrieved carts and maintained cleanliness throughout the store’s entryway and surrounding areas.

- Supported customer inquiries and assisted with loading purchases, enhancing the overall customer experience.

- Contributed to store organization and inventory management as needed.

Resident Care Server

Havenwood Senior Living 2022

- Provided dining assistance to elderly residents, ensuring timely and respectful service.

- Monitored dietary restrictions and preferences, maintaining quality service in a compassionate manner.

- Contributed to a welcoming environment by supporting residents’ needs with a positive attitude.

Admissions Team Member

Cedar Fair Shakopee, MN 2021

- Processed customer admissions, verifying tickets and providing guidance on park services.

- Demonstrated strong customer service skills in handling inquiries and resolving issues efficiently.

- Maintained organized records of admissions and ensured customer satisfaction in a fast-paced setting.

Virtual Assistant

Solutions Remote 2022

- Remotely managed scheduling, data entry, and communication for clients.

- Utilized technical tools to organize files, streamline administrative tasks, and maintain professionalism in all client interactions.

EDUCATION

Associate Degree in Software Development (In Progress)

Rasmussen University

General Education Courses

National University

High School Diploma

Penn Foster

Transferred from Burnsville High School

SKILLS

- Technical Skills:Microsoft Office Suite, Google Workspace, administrative support tools.

- Customer Service:Skilled in delivering friendly, prompt, and accurate assistance.

- Communication:Strong verbal and written communication abilities, adaptable to different audiences.

- Problem Solving: Self-starter with quick-learning skills and a solution-oriented approach.

- Teamwork & Motivation: Positive motivator with the ability to inspire and collaborate effectively.

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