English Language Customer Experience

Riva Orahim

**** **** ****** ***. *** Vaughn Ontario L6A 0J9 647-***-**** **********@*****.*** SUMMARY

Experienced employee across multiple fields of operation looking to expand skillset and advance in career. Considerable experience in the manufacturing industry and understanding of production flow across the company. Excessive skillset in machine operation and assembly of commercial use windows. Looking to expand ability to help the customer and thrive in different industries to help round out the knowledge needed for customer experience.

Skills: Trilingual (Fluent in English, Arabic, and Aramaic), Teamwork, Communication, Quick Learner, Attention to Detail, Physical Stamina and Strength, Handle Heavy Equipment, G License, Plumbing Certification.

EDUCATION

EMERY ADULT LEARNING CENTER (2007-2009)

English Language Program

Learned proficient speaking and writing methods needed for everyday communication in English language. Heavy Focus on reading and writing.

Essay Writing, Proper Grammar usage, Spoken Skills, Vocabulary & Word Recognition, etc. ASHWORTH COLLEGE (2009-2011)

Plumbing Diploma

Understanding of health and safety rules and regulations needed to perform jobs, this includes working in confined spaces, lockout/tag procedures, working with/around electric components, proper PPE usage, etc. Working in compliance with the Ontario Building Code.

Understanding of heating and cooling (HVAC) mechanisms in the building.

Understanding of main plumbing Systems. (Sanitary Drainage system, Stormwater drainage system, and Potable water system)

Ability to read and understand building blueprints and develop a plan.

Understanding of common plumbing fixtures, and suitable ways to fix/maintain them. PROFESSIONAL EXPERIENCE

TORO ALUMINUM — Vaughn, ON November 2009 -Present

CNC Cutting Machine Operator

- Feeding machine with aluminum extrusions. Averaging around 90+ windows per day.

- Inputting information into machine to make adequate cuts based on floor plan/ job release.

- Ability to change/maintain parts of the machine to fit the job needed.

- Quality Control Audits done to make sure highest standards are being met for the customer. Shipping and Receiving

- Wrapping/packaging windows and loading skids into truck. Ensuring customer order if fulfilled. APEX SANITATION — North York, ON March 2018 – June 2019 Driver/Delivery

- Driving 5-ton truck across GTA. Loading and unloading skids of material via electric pump truck.

- Compliance with safety procedures prior to driving truck (e.g., daily truck inspection)

- Filling in Truck Logbooks with necessary information.

- Extensive knowledge of downtown streets and GTA highways/roads. BINNERS WASTE REMOVAL — Toronto, ON August 2020 – April 2021 Truck Driver/ Instant Garbage Removal

- Working directly with customers to remove waste from different locations across the GTA.

- Driving and operating mini dump truck to remove waste and other items.

- Working/communicating with customers and contractors. Over 20 years of work experience across multiple industries, reference upon request.

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