Delivery Driver Customer Experience
Resume:
***********@*****.***
BRUCE T. JONES JR.
PROFESSIONAL SKILLS AND STRENGTHS
-Excellent communication and organizational skills
-Ability to manage time efficiently and complete multiple tasks by deadlines.
- Ability to work individually and in a team environment
- Demonstrates strong work ethic, flexibility, ability to be crossed trained
-Detail-oriented with ability to perform tasks under pressure
-Ability to stand for a full 8 hours
EXPERIENCE
PORTER/DRIVER KOONS LEXUS OF WILMINGTON WILMINGTON, DE
05/2015-present
- Frequently assist clients with all inquiries
- Ensures quality service and effective and efficient support to internal departments and/or external customers/clients.
- Subject matter expert while prioritizing and distributing daily work to meet deadlines and goals.
-Coordinate/schedule picks and deliveries with other drivers and management to ensure punctuality based on the clients’ needs.
- Assist all departments with delivery such as, tags and titles, bank deposits and inventory.
- Compliant with all State and Federal laws.
DELIVERY DRIVER TRACTION TIRE NEW CASTLE, DE
10/2013-05/2014
- Delivered exceptional customer experience for commercial clients.
- Serviced clients with complex inquires, billing transactions and product knowledge.
-Lifted up to 50 lbs. for product delivery.
-Received orders and ensured that deliveries were made promptly.
SHUTTLE DRIVER SHERATON HOTEL SOUTH WILMINGTON, DE
01/2013-10/2013
- Drove courtesy shuttle in accordance with safety regulations and rules.
-Communicated effectively with peers, supervisors and clients to ensure exceptional client experience.
-Coordinate and developed the revision of consumer care policies in relation to services provided by the agency.
EDUCATION
SALEM COMMUNITY COLLEGE GENERAL STUDIES CARNEYS POINT, NJ
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