Customer Service Data Entry

NADEGE SIPRIEN

***************@*****.*** 407-***-**** Orlando, FL 32839

Summary

Engaging dental assistant committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 10 years of experience in answering routine product questions and meeting assigned sales goals. Skills

● Inventory control procedures

● Merchandising knowledge

● Cash handling accuracy

● Relationship selling

● Excellent communication skills

● Customer- and service-oriented

Experience

Sales Associate Ron Jon Surf Shop - Orlando, FL 06/2018 - Current

● Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

● Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

● Recommended merchandise to customers based on needs and preferences.

● Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Styling Specialist Gap - Key West, FL 03/2018 - 10/2018

● Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

● Provided excellent service and attention to customers when face-to-face or through phone conversations.

● Recognized by management for providing exceptional customer service. Education and Training

Strayer University Orlando Florida

Associate of Arts: Business Administration And Management Certifications

● First Aid/CPR

● Project Management Professional (PMP)

● CompTIA Security+

● Certified Dental Assistant

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