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Customer Service Leasing Consultant

Location:
Katy, TX
Posted:
November 22, 2024

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Resume:

Krystelle Piso ***** Tayloe House Ln.

Katy, TX **493

512-***-****

**************@*****.***

EXPERIENCE

ZRS Management, Houston, TX — Leasing Consultant

May 2022 - Present

● Welcome prospective clients, guide them through the available units, and facilitate lease preparations.

● Conducted property inspections both before and after new tenant move-ins in order to coordinate maintenance, cleaning and other necessary services.

● Gathers prospect after tours and tenants after their stay to better understand their preferences.

● Asses leads to determine their eligibility for tenant acceptance.

● Maintains precise records of all leases to ensure compliance with relevant laws and regulations.

HomePro Security, Houston, TX — Door to Door Sales Agent August 2019 - November 2021

● Maintained strong knowledge of all products, pricing plans, promotions and service features.

● Delivered efficient and courteous customer service while assisting with all aspects of product offerings and services.

● Participated in sales meetings and conferences to stay current with industry developments and expand my professional network.

● Conducted product demonstrations at customer locations and addressed inquiries about our products and services.

● Strategically planned and organized routes within my territory to optimize efficiency and time spent in the field.

First Watch, Katy, TX — Waitres

August 2015 - January 2018

● Effectively managed multiple tables and guest interactions while delivering food orders to customers.

● Utilized time management and multitasking skills to handle guest interactions while also managing phone calls, recording reservations, and addressing guest inquiries.

● Advised and provided information about menu changes and specials to the customers.

● Collaborated closely with team members to ensure customers SKILLS

- Active Listening

- Proactive at problem solving

- Positive demeanor

- Communication

- Adaptability

- Attentiveness

- Empathy

LANGUAGES

- English

received a high-quality service.

● Promoted and recommended daily off-menu dishes as per the chef’s recommendations.

EDUCATION

American Intercontinental University, Houston, TX — Business Associates Degree

August 2013 - September 2015

Lone Star College, Katy, TX — Communication

September 2013 - October 2014

PROJECTS

Native Citizens — Interior Design Intern

February 2021 - August 2021



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