Data Center Technician
Resume:
Drew A Grier
Bondurant, IA ***35
*********@*****.***
PROFESSIONAL SUMMARY
Dependable and flexible Data Center Technician with extensive experience in data center technologies, Linux systems, and server maintenance. Proven track record of maintaining high standards of media protection and achieving exceptional SLA performance. Skilled in VMware, Microsoft Azure, and various Linux distributions. Adept at troubleshooting and implementing advanced GPU systems. Passionate about computing and servers, with a strong focus on accuracy and efficiency.
PROFESSIONAL EXPERIENCE
Data Center Cabling Technician (Microsoft Data Center)
May 2024 - August 2024
Ensured correct labeling and installation of cabling at Microsoft's West Des Moines site.
Prepared the environment for switches, networking devices, hardware accelerators/security modules, and general servers.
Developed proficiency in making RJ45 cables.
Sr. Research and Development Technician (Facebook Data Center)
May 2019 - January 2023
Supported a global fleet through extensive testing on new and old equipment.
Implemented super GPU systems, calibrated tape libraries, and troubleshooted fiber issues.
Piloted advanced GPU and VMware systems, enhancing knowledge in super compute systems.
Maintained high standards of media protection, handling SSD/HDD/NVME with care.
Field Service Technician (Microsoft Data Center)
July 2017 - May 2019
Supported an install base of over 26,000 servers, maintaining an SLA of 99%+.
Became familiar with Dell's custom servers, increasing performance in server hardware.
Received multiple awards for great attitude and work ethic, contributing to team success.
Field Technician
May 2016 - July 2017
Educated on various servers to become an efficient technician.
Trained new employees on server and switch maintenance.
Piloted Super6 60048/60026 error codes and server types, standing out for persistence and reliability.
EDUCATION
Abraham Lincoln High School: High School Diploma / DMACC
May 2010
People to People Program, Student Ambassador
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