RACHAEL BALBUENA
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Objective :Motivated and experienced professional seeking a position where I can leverage my expertise in technology, sales, and management to provide exceptional service to customers.
Education:
[GED Degree (2019),Phlebotomist and EKG Certification ] Work Experience:
1. Technology Merchandising Pro - Apple (Current)
- Managed store layout and display of demo devices
- Conducted repairs and maintenance on in-store technology
- Provided support to employees and customers on technology usage 2. Merchandising and Sales Leader - Skechers 2017-2019
- Oversaw merchandising efforts to optimize sales and visual appeal
- Trained and supervised sales team to achieve sales targets
- Provided exceptional customer service to enhance the shopping experience 4. Manager - Sprint 2018-2020
- Led sales team to achieve sales goals and targets
- Assisted team members with sales techniques and customer interactions
- Handled customer escalations and resolved issues promptly 5. Manager - Boost Mobile
- Managed store operations and staff performance
- Implemented strategies to increase revenue and profitability
- Provided support and training to team members to improve sales performance Skills:
- Excellent customer service skills
- Proficient in technology troubleshooting and maintenance
- Strong sales and negotiation abilities
- Leadership and team management experience
- Effective communication skills