High School Customer Service

Marquis S. Creach

**** ******* ** **** * ***** *************@*****.***

Objective

My objective is to combine my knowledge and skills in order to further my career.

Education

HIGH SCHOOL DIPLOMA JUNE 2009 CHAPARRAL HIGH SCHOOL

·Earned my High School Diploma

Skills & Abilities

COMMUNICATION

·As an empathetic listener and persuasive speaker, I have excellent written and verbal communication skills, as well as presentation and negotiation skills. I have a genuine friendly personality and always show willingness to help.

LEADERSHIP

·As a natural born leader, I am dependable, and independent, with the ability to work alone or with a team. I have the urgency to learn, as I am a fast learner and enjoy passing on my knowledge and skill to others as a true leader should.

Experience

MWR-NAF RECREATIONAL AID 06/09-04/13

·Daily, I am working with customers via face to face checking for proper identification, and help fix any technical issues they are having with their gym equipment or fitness. While doing so, I am responsible for keeping track of gym Equipment and patrons safety, all while creating and meeting their personal or meeting gym standards. I am also responsible for practicing professional customer service at all times. Also ran and set up sporting events.

UNITED STATES NAVY (ABH)PLANE HANDLER 10/14-01/17

·As a uniformed sailor I was responsible for a clean and presentable uniform. Every day I was responsible for maintenance on and alongside ship. I met with new oncoming sailors and guided them on and around base as well as assist my peers with any questions they may have regarding their issues as well. While doing so, I am responsible for keeping track of safe and secure movement of aircrafts

TOP STOP CASHIER 03/14-10/14

·As a cashier at a convenient store I was responsible for helping my customers transactions for food, tobacco products, gasoline etc. I also Assisted the escalated tempered customers with a very professional demeanor and smile. In charge of receiving and stocking new incoming and outgoing orders for products. Cleaned and maintained facility. Worked graveyard shift

WENDYS CASHIER 10/17-2-18

·As a fast food cashier and customer service employee of Wendy's, I was responsible for assisting customers with their orders in a timely fashion. I provided excellent customer service to the hundred plus customers I encountered on a day to day basis. Got commended on my customer service many times.

THOMAS L. CARDELLA & ASSOCIATES SALES REPRESENTATIVE 04/18-10/18

As a sales rep Daily, I am working with customers via outbound calls to help get the new and cheapest deals with spectrum products and/or changing their account to fit their uses and needs. While doing so, I am responsible for keeping track of my sales, processing them and meeting stat goals. I am also responsible for practicing professional customer service at all times

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