Service Representative Data Entry
Resume:
Natasha Hyman
Greenville, NC *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Benefit Service Representative
Veteran Government Services LLC - Alexandria, VA
June 2021 to Present
Customer service representative. Call center that is remote work from home. Typing and assisting beneficiaries with policy information.Assist providers with beneficiaries policy verification.Take payments and update payment method information. Research information for beneficiaries.Assist with scheduling appointments.Documenting phone call and assist with referrals.Problem solving,listening, data entry, multitasking and attention to detail skills to assisting beneficiaries and providers Teacher
Pitt County Head Start - Greenville, NC
March 2016 to June 2021
Assist school readiness preparation in classroom. Documentation of children progression. Lesson plans, bulletin board filing, typing, TSG Assessment, and monthly reports. Lead teacher
Greenhouse Preschool - Greenville, NC
January 2012 to May 2018
Responsibilities
Lesson plan,bulletin board, and age appropriate activities for 1year olds Lead Teacher
A Child's Place - Greenville, NC
October 2014 to April 2015
Responsibilities
Lesson plans, bulletin board, and age appropriate activities for infants and 1 year olds Early Head Start Teacher
Cada Headstart - Rich Square, NC
January 2011 to August 2014
Responsibilities
Lesson plans,bulletin boards, ages and stages assessments, quarterly and annual reports, parent/teacher conferences, home visits, and age appropriate activities for 16-36 month olds Education
M.B.A. in Business Administration
Arizona Global University - San Diego, CA
July 2022 to Present
Master's degree in Human Services with concentration in non-profit organizations
Arizona Global University - San Diego, CA
August 2020 to February 2022
Bachelor's in Early Childhood Education
Ashford University - San Diego, CA
July 2017 to February 2019
AAS PreElementaryEd in Pre-teaching Elementary education Martin Community College
Skills
• Child Care
• Early Childhood
• Teacher/Teacher Assistant
• Organizational Skills
• Teaching
• CPR
• Time Management
• Customer Service
• Microsoft Office
• Microsoft Excel
• Administrative Experience
• Data collection
• Classroom Management
• Experience with Children
• Curriculum Development
• Toddler Care
• Special Education
• Experience Working With Students
• Case management
• English
• Microsoft Word
• Microsoft Outlook
• Research
• Qualitative research interviewing
• Infant Care
• Data entry
• Clerical experience
• Documentation
• Analysis skills
• Phone etiquette
• Communication skills
Certifications and Licenses
CPR Certification
First Aid Certification
Additional Information
First Aid and CPR, NC Early Educator Certificate, NC Early Childhood Credentials 1&2,Level III EC Administrator
• Currently attending Arizona Global University MBA with concentration in CEO and entrepreneur expected to complete and Graduate on 2/19/24
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