************@******.***
www.linkedin.com/in/gaby-rojas-63349540
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Leadership
Operations Management
Customer Service
Hotel Opening
BA applies in Tourism and Hotel
Administration Management
IUTIRLA (Venezuela Institute)
1997 - 2001
Pre Opening Team/Assistant Front Office Manager
JW Marriott Marquis Miami/Hotel Beaux Arts
2010 - 2013
Experienced Hospitality Management Professional with 20+ years of expertise in optimizing operations, leading teams, and delivering exceptional guest experiences. Skilled in cost control, and driving operational efficiency. Proven leader with a strong focus on quality assurance, continuous improvement, and fostering a collaborative work environment.
L A N G U A G E S
English
Spanish
G A B Y R O J A S
D Y N A M I C H O S P I T A L I T Y L E A D E R E X P E R T I N G U E S T E X P E R I E N C E, O P E R A T I O N A L E X C E L L E N C E, A N D T E A M D E V E L O P M E N T Group Room Reservations Coordinator
Four Seasons Hotel Miami
2013 - 2014
Project Manager/Pre Opening Hotel General Manager
GreenPoint Hotels - Miami & Kissimmee
2014 - 2018
Front Office Manager
The Standard Hotel Miami
2018 - 2019
Operations Manager
Tideline Ocean Resort and Spa West Palm Beach
2021 - 2022
Acting Hotel Manager - Task Force
Holiday Inn Hotel Airport Conference Center
Hotel conversion into Delta by Marriott
2024 - Present
Director of Rooms Operations
Canopy by Hilton West Palm Beach
2024
Career Break - Full Time Parent - COVID 2019 - 2021 MDM Hospitality Management
Concord Hospitality Management
Human Resources Manager
Tideline Ocean Resort and Spa West Palm Beach
2022
Waterford Hotel Group Management
Driftwood Hospitality Management
Driftwood Hospitality Management
Problem-Solving
Team Development
Strategic Planning
Recruiting - Onboarding
Financial Management
Assistant Restaurant Manager
Narbona Boca Raton
2023 - 2024