Project Management Customer Service

VICTOR NWANGWU

Mississauga,ON Phone: +1-437-***-**** email: ********@*****.***

Summary

Dynamic and results-oriented professional with 15 + years of experience in pharmacy practice. Proven track record of managerial process. Possess strong organizational and communication skills, demonstrated through the efficient and accurate dispensing of medication and prescription.

Core Skills

• Community pharmacy practice • Prescription filling • Prescription drug labeling • Inventory management •Project management • Microsoft Office 365 •Attention to detail

Professional Experience

Vanix Pharmacy Ltd. – Nigeria

Pharmacist Aug/2013-Feb/2023

• Wrote prescription for patients.

• Dispensed drugs to patients

• Managed drug inventory levels, ordering medications and supplies for replenishment, verifying deliveries against purchase orders, and resolving any discrepancies

•Provided exceptional customer service that included education and additional information about the prescribed medication.

•Handled ordering, receiving, tagging, and stocking of products according to the department's merchandising plan

•Supervised and trained staff in the pharmacy

Health Harbour Pharmacy Ltd, Abuja – Nigeria

Pharmacist Feb/2010-Aug/2013

• Dispensed drugs to patients

•Delivered prompt and courteous service, answered phone calls, directed patients to product locations, and ensured patient confidentiality is maintained.

• Provided consultation and answer inquiries from patients, health care professionals and physicians regarding drugs, potential side effects and specified use.

• Created and made presentations to health professionals on the use of the company drugs

Education

Bachelor of Pharmacy (Hons) Jan/1999-Oct/2004

University of Nigeria, Nsukka –Nigeria

Project Management Oct/2016-Oct/2017

JANGAB Integrated Service Ltd, #50 Zik Avenue, Uwani, Enugu – Nigeria

VICTOR NWANGWU

Mississauga,ON Phone: +1-437-***-**** email: ********@*****.***

September, 2024

Dear Hiring manager,

I'm writing to apply for the pharmacy assistant position at your Pharmacy. With my long experience working as a pharmacist, I believe I have the skills and abilities necessary to perform well in this role. I'm very interested in working for your company because I believe it's an excellent opportunity for me to grow my career and learn new skills.

I have a background in retail management and experience working as a pharmacist at Vanix Pharmacy and Health Habour Pharmacy, where I learned to check drug IDs, create reports, and handle customer complaints. Also, I gained valuable experience filling prescriptions, assisting with inventory, and maintaining the pharmacy's quality control systems. I'm very organized and my strong work ethic has allowed me to quickly and accurately complete tasks. My ability to multitask is another skill that may be useful to your company because it allows me to handle and complete multiple activities simultaneously.

Thank you so much for your consideration. I'm looking forward to working with you on making this pharmacy a successful place. You can contact me if you require more information.

Yours sincerely,

Victor Nwangwu

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