Customer Service Representative

LAMANUELLE ROSS

*** ********* *** #*, ************, GA 30121 · 520-***-****

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Experienced customer service representative seeking a position to utilize and maximize my ability to provide exceptional communication and problem-solving skills to drive resolutions. EXPERIENCE

CASHIER/CREW MEMBER, WINGS AND BURGERS, INC (WnB)

DATES FROM – MARCH 2023 TO PRESENT

● Manage all transactions with customers with precision and enthusiasm.

● Cashier duties include, but not limited to, receiving payments and issuing receipts, and keeping track of all transactions.

● Experienced In customer service and good knowledge of how cash registers operate.

● Cash counting abilities.

● Flexible and able to work various shifts, including weekends.

● Ensured a fair and pleasant experience for all customers. CASHIER, WAL-MART

DATES FROM – JUNE 2022 TO MARCH 2023

● Smile, greet, and thank customers with a positive attitude.

● Stand for long periods of time while checking out customers quickly and accurately.

● Keep the area clean and presentable.

● Answer customer questions and help them with their needs.

● Inventory control and display assembly.

● Cash register knowledge.

● Cash counting abilities.

● Be available to assist associates across the store as needed. CASHIER/CREW MEMBER, EEGEE’S

DATES FROM – MARCH 2021 TO MARCH 2022

● Provide excellent service to customers with enthusiasm and a smile.

● Knowledge of Product Menu and the Eegee’s Brand to upsell items.

● Knowledge of equipment to perform job duties.

● Food prep and kitchen sterilization.

● Other housekeeping and/or janitorial duties.

● Collaborate with team members to ensure efficient operations. SKILLS

● Strong listening/comprehension skills

● Ability to use phone and computer

systems

● Excellent oral and written communication

skills and people skills

● Excellent Phone Etiquette Skills

● Warm, outgoing, and high-energy customer

service

● Act with integrity and take pride in my work

● Collaborate with your team to solve

problems

● Self-started and able to work independently

EDUCATION

MARCH 2023 - PRESENT

GED, Summer Hill Complex

High School Equivalency Diploma

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