Customer Service/Data Entry
Resume:
VERITA MOLI LEMAOTA
SKILLS
• Computer Programming
• Customer Service
• Customer Support
• Data Entry
• Problem-solving skills
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.
WORK HISTORY
Front Desk Receptionist South Pacific Watersports, Utulei, AS
February 2022- October 2023
• Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
• Mentored and coached team members on QA topics and strategies. Organized and maintained work environment to allow for maximum productivity.
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• Fixed identified issues to improve workflows.
Reviewed public-facing information for accuracy, relevancy and timeliness as desired by leadership.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
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Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
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• Scheduled, coordinated and confirmed appointments and meetings. Answered multi-line phone system and transferred callers to appropriate department or staff member.
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• Collected room deposits, fees, and payments.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
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• Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
CONTACT
West Valley City, UT 84119
***************@*****.***
EDUCATION
June 2021
High School Diploma
Samoana High School, Pago Pago, AS
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