Administrative Support Office Operations
Resume:
MH
Mollie Hamilton
Professional Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Work History
Department Of Veterans Affairs - Management Assistant Dallas
12/1993 - 08/2017
Performed wide-ranging administrative, financial and service-related functions.
● Delivered administrative support to office staff, in office operations.
● Developed and implemented strategies to streamline office operations. Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
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Managed timely and effective replacement of damaged or missing products.
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Utilized effective time management techniques to prioritize tasks effectively and meet strict deadlines.
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Handled assignments independently with good judgement and critical thinking skills.
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Kept reception area clean and neat to give visitors positive first impression.
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Operated multi-line telephone system to answer and direct high volume of calls.
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● Scheduled office meetings and client appointments for staff teams. Participated in regular training sessions to stay up-to-date with company policies and industry best practices, ensuring consistent adherence to established guidelines.
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Resolved customer issues quickly and notified supervisor immediately when problems escalated.
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Accomplishments & Affiliations
● Achieved Certificate in Supervision \Dallas College. ********@*****.***
Glenn Heights, TX 75154
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Skills
● Self Motivation
● Team Collaboration
● Professional and mature
● Meeting planning
● Multi-line phone proficiency
● Editing and proofreading
● Appointment Scheduling
● Office Administration
● Staff Management
Education
Expected in 01/2025
Dallas County Community College
Dallas, TX
Pending Associates in Applied Science:
Business Administration And
Management
Achieved Marketable Skills Achievement Award in Leadership / Dallas College
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Achieved Certificate of Completion - Lead5 Leadership Development Program
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● Achieved Certificate of Training / Advanced MS Word
● Honorable Discharge U,S. Army
● Veterans Of Foreign Wars (VFW) Veterans Service Officer
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