Information Technology Behavioral Health
Resume:
Dean DiGiacomo
North Dartmouth, MA *****
**************@*****.***
Summary
I am a dedicated, responsible, hard driven worker with over 30 years’ experience in the computer information technology field.
Skills
Knowledge of a wide range of computer operating systems, hardware and software.
Ability to diagnose and repair computers and peripherals.
Familiar with networking concepts.
Work Experience
Southcoast Behavioral Health Hospital
April 2016 – April 2024 IT Technician
Image, reimage and install software on laptops/desktops including remote support.
Identify and resolve hardware and software application conflicts on multiple computer platforms and mobile devices.
Data backup and recovery coordination.
Computer and printer parts management; inventory and asset management
Audio and video support.
Manage all employee access to systems accordingly.
Setup Zoom protocol for all patient court cases.
Program and maintain all aspects of the phone system.
Construction Equipment Rental/Commercial Drywall Construction
August 2015 – April 2016 Project Coordinator/Service Manager
Managed Information Technology including Company Website
Developed marketing Information
Accounts Receivables & Payables
Customer Service / Dispatching
Ordered parts and maintained inventory for all rental equipment
Reinhart Food Service (Formally Natco)
August 2007 – March 2014 Computer Operations Manager
Managed daily computer operations and maintenance including network configuration, software licenses, user accounts and equipment.
Maintained desktop computers, laptops, truck scanners, headsets, copiers, printers, security camera system, fax machines, phone system, cell phones, routers, hotspot devices, and servers.
Installed Microsoft Office 2007, VPN and VNC.
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