Data Entry Customer Service
Resume:
Thabih Steel
Oakland, CA *****
**************@*****.***
Able to up to lift fifty pounds, follow orders, get work done in a timely manner. work well with others Work Experience
Lobby Ambassador
PBS Staffing - San Francisco, CA
March 2023 to Present
• Monitor and observe all activities within the building, while furnishing a clean and safe work environment Resolve customer and tenant inquires while.
• Maintaining highest levels of customer service while demonstrating a friendly and cooperative attitude Maintain professional appearance Greeting and
• Provide special project and administrative support Effectively addressing and resolving client and customer concerns and/or complaints Data entry
• Greeted and checked in visitors answered multi phone line transferred to appropriate destination Assigned temporary badges if needed for employees
• Greet Tenants, Unlock and Lock Doors, Check building for safety issues. Shelter Worker
Five Keys Schools and Programs - Oakland, CA
October 2020 to January 2022
• Manage residents for onsite compliance such as chore completion and other rules and protocols.
• Reviewing and documenting any safety issues or repairs that need to be completed.
• De-escalation of resident conflicts.
• Assist shelter guests with entry/exit to shelter, including data collection
• Communicate necessary guest information to day staff to keep them informed.
• maintain the cleanliness of shelter through performing housekeeping tasks outlined in Staff Task Lists (ex. sweeping, mopping, disinfecting).
• Complete Shelter room checks with Shelter Manager as requested.
• Complete Shelter Inventory and organizational/shelter upkeep duties as assigned.
• Perform basic maintenance as needed (ex. changing light bulbs, plunging toilets) and report any major maintenance issues to Day Staff.
• Document in shift notes at least once per shift and complete proper documentation; including but not limited to call logs, task list checks off lists, incident reports, reasonable suspicion forms, and mandated reporter documentation/reporting duties Janitor
Good Eggs - Oakland, CA
January 2019 to March 2020
• Provide support for minor building repairs, replace faulty light bulbs, maintain cleaning equipment and inventory, and ensure stocking of bathroom supplies
• Ensure compliance with health and safety standards, sanitize surfaces, water coolers, and bathrooms, remove garbage and recyclables, and maintain hygienic environments
• Cleaned restrooms, restocked dispensers, sanitized toilets, urinals, and fixtures
• Stocked and maintained cleaning equipment and areas
• Monitored and maintained sanitation and organization of assigned areas UPS Driver Helper
UPS - Oakland, CA
November 2019 to January 2020
1. Obtained signed receipts for registered, certified, and Packages; collect associated charges, and complete any necessary paperwork.
2. Sorted packages for delivery, arranging it in delivery sequence. 3. Delivered packages to residences and business establishments along specified routes by walking and/ or driving.
4. Returned with packages collected from homes and businesses Record address changes and redirect packages for those addresses.
5. Held packages for customers who are away from delivery locations. 6. Bundled packages in preparation for delivery or transportation to relay boxes. 7. Leaved notices telling patrons where to collect packages that could not be delivered. Skills
• Cleaning Experience
• Warehouse Experience
• Packaging
• Cooking
• Heavy lifting
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