Pastry Chef Customer Service
Resume:
Laura Leopold
Pensacola FL 32514
*************@*****.***
Pastry Chef/Baker/Line cook
Summary: To be a part of a professional team. Assist with Sales and Customer Service/support. To use my knowledge in the cooking industry to solve problems and be a leader. Work well alone and with others. Enjoy great integrity with the food process and presentation of food to customers.
Summary of Skills: Operate all equipment on-line and in the kitchen Pastry Chef. Line cook/Prepcook. Project Management, Customer Support, AS Accounting, Ms Office, G-Cast Accounting and Billing Operation(AT&T), Installation of Symex MRP and ERP systems, CNC Machine Milling Setup and also manual milling machines and Operation, Basic hand tools, 965 testing meter, Multimeter, Q75 Plotter operation.
Work History
Pastry Chef
Escoffier 2024
Grill Cook
Waffle House 2024
Grill Meat
Waffle Station
Egg Station
Assembly Station
Grill Cook/Prep Cook 2023
Sammy Barkers
Prep Recipes
Trained new cooks
Grill Cook
Fry Cook
Plate Presentation
Grill Cook 2022 2023
East Hill
Prep Sandwiches
Meats and fish
Cook
Agapi
grill,fry,and presentation 2021-2022
Prep Cook
Cook
Coastal County Brewery 2020
Charcuterie Boards, sandwiches
Prep Cook
Caretaker 2017-2019
Mother
Alzheimer’s
Asst Manager 2017-2017
Tom Thumb
•Help run Deli
•Cook Breakfast
•Manage deli area
Sales/Customer Service/ Cashier 2015-2016
JoAnn’s
•Cashier
•Education on products
•Material Cutter
•Stocker
Breakfast Cook 2011-2014
Naba
Data/Telecommunications Technician 2001-2010
Atlanta, GA
•Troubleshoot and Installation of phone systems, AC/DC testing integrity.
•Uverse provisioning data lines to VRAD
•Installing business services for Networking Routers and Modems
•Collaborating customer billing and order issues
•Tested for 2B and D channels, ISDN spids, M-channel diagnosis on 550 B+ testing device, performed several tests with the 965 test set
•Reviewed and interpreted service orders, trouble reports, CLEC service and repair, circuit diagrams, followed standard practices while coordinating on-line databases for testing, receiving, and closing work assignments
Manager, Injection Molding, Planning and Scheduling 2000-2001
Mold-Ex, Inc., Milton, FL
•Created and maintained production schedule, customer demand forecast, manpower resources, and material planning
•Conducted strategic planning activities to meet continual daily product demand changes
•Analyzed item and order shortage reports; determined and communicated root cause and effect of production changes
•Analyzed raw production data and processes to ensure the accuracy of information
Materials Planner, Production Control Supervisor
Electromagnetic Sciences, Inc., Norcross, GA 1997- 2000
•Lead planner/buyer for several programs with MRP,ERP
•Oversaw operations of multiple warehouse planning
•Coordinated bill of material structuring, quotes, and lead time delivery schedule with vendors
•Managed inventory
•Created initial production control in the Ceramic Division
Production Control Manager, CNC Machine
Dixie Numerics, Inc., Atlanta, GA
•Implemented standards for production control, MRP, and job scheduling for division with
$5.5 million in annual sales
•Supervised all inventory control, shipping, and receiving activities; designed warehouse system resulting in 40% increase of floor space available for manufacturer
•Facilitated training and implementation of manufacturing shop floor control software to integrate with consolidated financial analysis system.
Owner 1990-1993
Wealth Ventures Inc
•Network Marketing
•Direct Sales
•Machining
•Customer service in sales with new customers
Education
Escoffier College
Pastry Chef
BellSouth / AT&T, Atlanta GA
A+ Certification, Network + Certification, Completion of Basic Electricity,,Basics Electronics
APICS, Norcross, GA
Master Planning, Inventory Management, JIT Management
Asher School of Business, Atlanta GA
Business Certification, Managerial Accounting, Project Management
Erie Technical School, Erie PA
Manual Machine Setup and Operation
CNC Programming and Set up
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