Supply Chain Customer Care

SAHUBAR SADIO .M

New York, NY 646-***-**-** *******@*****.***

SUMMARY

Seasoned professional with 15 years of extensive experience in the Pharmaceutical Industry, concurrently contributing in Hospitality Strategic Planning. Demonstrated proficiency in various domains including formulation and API registration, brand launches, Market Analysis, Marketing, Sales, Supply chain, Team, and time management and business negotiations., Budgeting, financial analysis, cost cutting, P/L accounts, Customer care and services Adept at fostering collaborations, driving brand positioning, and identifying new market opportunities. Proven track record in financial management, team leadership, Events management, SMM, Culinary, Good,Listener, collaborator, Fluent in Russian,,Tamil, Malayalam, Urdu, English and Hindi.

WORK EXPERIENCES

Happy Sweet Home Day Adult Care Center

Director, New York 2023 - 2024

Found new customers, prepared new transport routes, menus, social activity programs,Worked with clinics, hospitals, DOH, FDNY, Department of sanitation, Health insurance companies, coordinated with the head office.

Recruited and trained the team,made sure smooth functions of the center in all levels,Participated in all community fairs

Apna Brighton Community Center

Co-Ordinator, New York 2022 - 2023

Worked in Retail and whole sale of medications, medical techniques and groceries, in charged for ordering medication and payment follow ups, worked with insurance companies

Facilitate registration of newcomers to Brooklyn and coordinate distribution of groceries and food supplies. Provide translation services from Russian to English and Urdu, aiding in communication and paperwork completion.

Assist individuals in job searches, immigration paperwork, and securing medical insurance. Participate in community center meetings and events, contributing to organizational initiatives and outreach efforts.

AAB Restaurant

General Manager, New York 2022 - 2022

Led recruitment and training efforts to optimize team performance, ensuring smooth operations during peak hours. Managed stock inventory, implemented procurement strategies, and maintained cost-effective supply chains. Established catering services and expanded restaurant operations to Manhattan.

Developed new menu offerings, conducted pricing analysis, and generated sales and profitability reports. Instituted customer loyalty programs and cost-cutting measures to enhance customer retention and financial performance.

The Gateway Hotel

Operations Manager, Madurai, Tamil Nadu 2017 - 2022

● Orchestrated departmental activities, achieving full occupancy even during challenging pandemic conditions. Elevated catering services to become the top choice for medical professionals and COVID-19 patients in the region.

● Spearheaded financial initiatives, resulting in rapid ROI, profit growth, and operational cost reductions. Implemented motivational schemes for both team members and customers, fostering a positive work environment. Directed marketing, sales, business development, food and beverage and general management functions, driving brand visibility and market expansion.

Azimut Group Hotels GMBH

Food & Beverage Manager, Moscow, Russia 2014 - 2017

● Ensured superior guest experiences through affordable pricing and high-quality service delivery. Managed meeting and conference facilities, collaborating with event management companies for successful outcomes.

● Developed budgets, conducted forecasting, and prepared profit and loss reports to optimize financial performance. Executed strategic media advertising campaigns to enhance brand awareness and attract clientele.

EDUCATION

Executive MBA in Strategic Management, Antwerp Management School, Belgium.

M.Sc. in Agriculture, Timiryazev Academy of Agriculture, Moscow

CERTIFICATIONS:

Security Guard, NYS

ATAP Certified Bartender, NYS

Food Protection Certification, NYC

Companies Management Certificate, RANEPA, Moscow, Russia

Contact this candidate