Customer Service Call Center

MaKayla Dove

Call Center Representative

*************@*****.*** I 803-***-****

Experience

Education

****-****

Customer Service Representative (Teleperformance)

Reviewing insurance coverages

Explaining the EOB’s to customers

Making EFT and debit card payments

Answering any inquires customers have about plan.

2023-2024

Claims Representative (BCBS of SC)

Processing payments

Checking payment history

Verifying Correct/ Incorrect information

Speaking with insurance companies verifying information

Checking status of claims

High School Diploma Received June 2022

Bachelor’s degree August 2022- Current

Skills

Customer Service

Call Center

Data Entry

Billing

Collections

Claims

Contact

803-***-****

*************@*****.***

Contact this candidate