Customer Service Patient Care

Shaque Jackson

Ph. 216-***-****

Email: **************@*****.***

Skills

Medical Terminology, Personal Assistant Experience, Caregiving, Patient Care, Medical Office Experience,Cash handling, Customer service, Proficient in Microsoft,Excel,Powerpoint

Experience

Our Lady of the wayside–Direct support professional

July 2020 – Present

●Assisting clients with daily personal task, including bathing and grooming

●Completing housekeeping tasks such as vacuuming, washing dishes and tidying

●Help with planning clients appointments and organizing their daily schedules

●Shopping for groceries and preparing meals that are specific to the clients dietary needs

●Medicine Preparation

●Encouraging Clients social connections in the community

Amazon – Warehouse associate

September 2017-2020 Cleveland Ohio

●Shipping and receiving inventory

●Organizing customers orders that are ready and packing them to be ready for shipment

●Troubleshooting issues

●Critical thinking and problem solving

●Ensuring products are meeting quality requirements

Aria at Gates mills — Caregiver /Homes health Aide

February 2014 - 2017 Mayfield Hts

●Providing emotional support, conflict resolution, and problem solving to address patients medical care needs and concerns

●Assisting Clients with their ADL routines

●Medication passing

●Daily meal preparations

●Light Housekeeping

Education

MedCert – Certified Home Health aide

August 2016 Cleveland Ohio

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