Customer Service United States

Contact

********@*****.***

www.linkedin.com/in/roniadams91

(LinkedIn)

Top Skills

SharePoint

Sensitive Information

Confidentiality

Languages

English

French (Elementary)

Certifications

Excel 2021 Essential Training (Office

2021/LTSC)

Creating a Culture of Learning

(2017)

Learning Azure DevOps

Strategic Thinking

CDL Class B

Veronica Adams

Meticulous, organized professional channeling creativity and focus to excel. Driven, detail-oriented committed to effective communication and project success.

Goodyear, Arizona, United States

Summary

Professional, committed to empowering and motivating others as they strive to make improvements in their lives. Enthusiastic learner open to learning new skills that will have a positive empact on my community.

Experience

State of ArizonaDepartment of Child Safety

Program Service Evaluator II

March 2022 - October 2023 (1 year 8 months)

Greater Phoenix Area

Background Unit

Charles Schwab

Customer Service Representative Jr.

August 2021 - February 2022 (7 months)

United States

Generated Internal Reports

State of Arizona Department of Economic Security

Program Service Evaluator III

June 2019 - May 2021 (2 years)

Greater Phoenix Area

Eligibility Interviewer

State of Arizona Department of Economic Security

Program Service Evaluator III

December 2006 - September 2010 (3 years 10 months) Greater Phoenix Area

Education

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Coursera

Project Management Certificate, Project Management · (October 2024 - April 2025)

Kaplan Online College

Life License 1331, Insurance · (April 2024 - June 2024) Rio Salado College

Certificate of Completion, Human Services Assistance: Customer Service · (January 2007 - September 2007)

Arizona College of Allied Health

Diploma, Massage Therapy/Therapeutic Massage · (March 2004 - November 2004)

Kaplan Online College

Investments, SIE

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