Software Engineer, iOS Mobile, React Developer, Project Manager, ERP

Santiago Torres Alvarez

santorres.com.mx

Atlanta, Georgia

R *************@*****.*** Ó +1-404-***-**** / +52-812*******

github.com/santorreshub Languages: English (C2), Spanish (Native), Italian (Basic) Summary

Results-oriented Software Engineer with over 5 years of experience in applied development, technical problem-solving, and leading engineering teams. Skilled in data-driven design and user insights, with a proven track record of improving user satisfaction by 30% and full life cycle product development. Proficient in client-side web technologies (HTML, CSS, JavaScript), architecture analysis and secure and scalable solutions. Open to work — US Citizen — Languages: English (Native), Spanish (Native), Italian (Fluent) Technical Skills: C++, React, TypeScript, JavaScript, Next.js, HTTPS, HTML, CSS, Python, Figma, CRM, ERP, SQL/NoSQL, cloud, Microsoft Env.

Education

•

Apple Developer Academy Naples, Italy

iOS Mobile App Development - Focused on SwiftUI, Design Thinking, Accessibility & storytelling 2023 – 2024

•

Monterrey Institute of Technology Monterrey, Mexico B.S.E. Computer Software Engineering; GPA: 4.0/4.0 2019 – 2023 Experience

•

Nucleo Remote

Full Stack Developer Aug 2024 – Present

SaaS Development: Developed and launched Nucleo, a SaaS platform for community managers, using Next.js 15. Integrated component-based architecture with Redux, React Query, Tailwind, Prisma, and Clerk authentication, enabling streamlined user experiences.

Technical Integration: Built full CRUD operations and integrated Stripe for seamless payment processes, resulting in an intuitive, community-centric application. Leveraged Supabase and novel cloud infrastructure to ensure secure, scalable storage solutions.

Client-Centric Solutions: Collaborated closely with early users to prioritize features based on community manager needs, increasing client satisfaction and platform engagement by 25%.

•

Ureblock Guadalajara, Mexico

Software Engineer Intern Aug 2022 – Dec 2022

Full Stack and API Development: Supported system backend with Java and managed MySQL database connections for optimized data processing. Enhanced workflows with script integrations in C++ and Python, improving system response time.

Technical Support and Troubleshooting: Provided technical support for internal and client software issues, addressing user tickets and troubleshooting API connectivity and feature functionality. Reduced issue resolution time by 20% through proactive solutions and collaborative feedback.

•

Zanco S.A. de C.V. Monterrey, Mexico

Co-Founder — Systems Operations Director Jan 2021 – Aug 2023

Business Intelligence and Reporting: Led and supervised teams in business intelligence initiatives, delivering KPI and statistical/informative reports to the CEO, which informed monthly strategies and established a new methodology for the supply chain management of our client base. Made directive decisions impacting the business’s core operations, including hiring, performance management, and strategic execution.

Client Communication and Project Management: Created software to oversee client communication channels, ensuring alignment with project goals and client expectations. Executed detailed client behavior analyses, increasing user engagement by 20% through tailored software improvements.

Cross-Functional Leadership: Led cross-functional teams in developing a user-centric supply chain management platform, reducing user training time by 30% and improving overall interface satisfaction. Skills

• User Research & Usability: Usability stud-

ies, contextual inquiry, A/B testing, surveys, in- terviews

• Design & Testing Tools: Figma, Adobe XD,

Prototyping, SwiftUI, Software Architecture

• UX Analysis: Journey mapping, feedback

loops, qualitative/quantitative research methods

• Collaboration & Vendor Management: Cross-

functional teams, stakeholder engagement, project man- agement

• Data Analysis: ETL, Python, Tableau, MySQL,

Prisma, Firebase, C++

• Business Management: Agile, SCRUM, Lean, Direc-

tion, KPI Reporting, Supply Chain

Awards & Courses

• Best Project Award at the Apple Developer Academy (2024):

• Google Foundations of Project Management:

• Apple Search Ads Certification:

Contact this candidate