Operations Manager Business Development
Resume:
Charles Blalark
Operations Manager at Absolute Business
Services Ltd
Experienced professional skilled in operations
management, business development, client relations, and strategic planning. Proven track record of building partnerships, resolving issues, and optimizing internal policies for success.
*.*******@*****.***
NORTH LAS VEGAS, NV 89081
Work Experience
Sr Account Analyst
Absolute Business Services Limited
February 2021 - August 2024 • Las Vegas
• Supported staff and Account Manager with incoming inquiries from existing clients.
• Developed and maintained successful business partnerships to address and proactively manage service issues.
• Participated in regularly scheduled feedback and information exchange sessions with key business partners.
• Provided extensive support in sales, technical and business areas to key accounts.
• Worked with customers to develop strategic business and account plans. Credit Analyst/Owner/Operator
Absolute Credit Restoration LLC
January 2011 - November 2020
• Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
• Analyzed credit scores to determine borrowers' creditworthiness.
• Made decisions and recommendations about extending lines of credit.
• Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
• Attended credit-related training and conferences to stay informed about industry trends and developments. Manager of Operations
Comfort Keepers
August 2009 - November 2010 • Westwood
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed and implemented strategies to maximize customer satisfaction. Prime Cap Financial - Sr Mortgage Banker/Broker
777 N Rainbow
March 2002 - November 2009
• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Worked with underwriters to fix application problems and resolve issues.
• Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Negotiated loan terms and conditions with clients to maximize profitability. WORKING OUT, HOME REMODELING, MUSIC DJ WORKING OUT for me is one of the best stress reliever, it allows me to set goals and expectations of myself while implementing focus. Home remodeling is something that I have done for years, at one point in my life I own six homes. Having renters maintenance work was a constant because of this I learned how to do just about anything to a home and discovered a new love. I love music all different types all different artist because of my love of music purchasing DJ equipment and learning how to operate it came second nature it calms me and hypes me up at the same time.
Operations Manager
G & S Auto Mobile Service Owner
Owner
Absolute Credit Restoration
Education
Clark county community College
Incomplete Bachelors
March 1993 - Present • Las Vegas, NV
Business analyst didnt complete classes have owned my own businesses for over 15 years Licenses and Certifications
Tax Professional
Irs
January 2019
Tax preparation certification
Notary license
Nv state
January 2014
I have been a notary for 10 years
Skills
Decision Making Team Management Leadership Time Management Tax Returns Company Policies and Procedures Power Point Strategic Business Multitasking Customer Satisfaction General Management Passionate Cash Management Conflict Resolution Positive Attitude Business Bookkeeping Notary Safe Food Handling
Contact this candidate