Customer Service Front Desk

**/**** ** *******

Sarasota, FL

**/**** ** **/****

**/**** ** **/****

Shoreview, MN

Zimmerman, MN.

Elk River, MN

2003

2001

LYNN JENSEN

Summary

* ***** ********** ******* ** the Graduate Business Career Center as Front Desk Manager. First person contact for the Career Center. Provide excellent customer service. Maintain calendars for 4 Directors. Oversee accommodation needs for 50+ staff members. Direct supervision of 2 student workers. SUMMARY OF QUALIFICATIONS AND ACCOMPLISHMENTS:

Operating knowledge of PC (i.e., MS Word, Excel, internet, e-mail). Effective oral and written communication skills

Excellent organizational skills

Created, organized and coordinated Employees Benefit Program for Sherburne County MERSC program Skills

Banking

CPR

Customer service

Director

Nursing

Quality

Recruiting

Sales

Statistics

Teacher

Phone

Website

Experience

Crossing Guard

Sarasota County School

Provided detailed instructions to children regarding street crossing safety. Wore protective and reflective gear regularly.

Held up traffic flow to help students, guardians and pedestrians easily cross street. Front Desk Manage

Carlson School Of Management

Manage the On-Line Recruiting website with updates and information Manage the Director and 4 Associate Directors Calendars and events Manage the calendar of events for the Graduate Business Career Center.

Customer Service Representative

Wells Fargo Customer Service Center

Primary responsibility - Provide/insure quality customer service Heavy phone contact - Answer 100-125 calls per day Help customers with banking questions and heavy sales quotas. Special Education Paraprofessional

ISD 728 - Zimmerman Elementary

Primary responsibility - Work one on one with students in the DCD program. Assist General Ed teachers as needed to insure the success of the student. Team member of the IEP for the students CPR & First Aide Certified. Case Manager Deputy Court

Sherburne County Court Administration

Primary responsibility - Attend court and complete minutes of proceedings. Data input for statistics of court findings.

Extensive contact with the public, Attorneys, Probation, Human Services and other agencies. Education and Training

Bachelor of Arts

Early childhood

Bradenton, FL 34207 C: 612-***-**** ***********@***.*** 1988

1978

Nursing Assistant Program Re-Certification & License with State of Minnesota PreSchool Teacher Certificate

Minnesota School of Business Court Reporter

References

References available upon request.

Contact this candidate