Public Relations Social Media Retail Comunications

High performing social communicator and journalist with a passion for public relations, television and radio broadcasting, publishing and telecommunications. 15 years of experience impacting positive organizational outcomes through online communication, conceptualization, design and implementation of digital strategies for di erent type of organizations. Con dent in ability to collaborate with cross-functional teams to solve complex, high-stakes problems. Committed to continuous improvement and contribution to team success. I have worked in internal and external communications, public relations, interactions with local, national and international media, relational campaigns, client services, institutional management, human management, culture and organizational climate, organized and presented events, and I have high knowledge in computer tools and English. EDUCATION

BOLIVARIAN PONTIFICAL UNIVERSITY MEDELLÍN, COLOMBIA 2002 BACHELOR'S DEGREE: Social Communication - Journalism EAFIT UNIVERSITY MEDELLÍN, COLOMBIA

2018 Digital Marketing and Online Advertising.

2013 Community Manager.

BOLIVARIAN PONTIFICAL UNIVERSITY MEDELLÍN, COLOMBIA 2005 Management of Institutions, Programs and Social Services. UNIVERSITY OF ANTIOQUIA MEDELLÍN, COLOMBIA

2001 Organizational communication.

JOOMLA

PREMIER

WORD

ENGLISH

100%

EXCEL 70%

65%

70%

80%

LANGUAGES

CEO:

Designed online and o ine communication strategies for di erent clients. Created and administrated social networks, websites and digital strategies. Developed and managed Adwords and Social media Ads campaigns, email marketing. Generated and produced audiovisual products.

Organized and presented events.

GRUPO ÉXITO JULY 2015 DECEMBER 2016

Internal communications Executive:

Created and implemented communication plans and relational campaigns for the di erent audiences located throughout the national territory. Organization and presentation of events.

TRIARIO S.A.S. JUNE 2013 JULY 2015

Community Manager:

Created content for di erent organizations.

Designed and implemented digital strategies and analytics. Monitored the reputation in social networks of di erent types of Colombian organizations, such as Grupo Éxito, Grupo Argos, Celsia.

ILLUSTRATOR 80%

WORDPRESS 90%

JANUARY 2019 OCTOBER 2024

Communications and Public Relations Executive:

Created and administrated social networks, websites and digital strategies. Developed and managed Adwords and Social media Ads campaigns, email marketing. Generated and produced audiovisual products.

Administered a CRM database.

Generated content to be communicated to the local, national and international press. Organized and presented events.

Created Public Relations strategies for di erent organization audiences. SUSANA RIOS RAMIREZ

SOCIAL COMMUNICATOR / HEALER

PROFESSIONAL SUMMARY

2018 Web analytics, CRM and Smart Data applied to digital ecosystems. SPANISH 100%

COMPUTER TOOLS

WORK HISTORY

GREATER MEDELLIN CONVENTION & VISITORS BUREAU

NODOS COMUNICACIONES JANUARY 2017 2020

SKILLS

Digital strategies

Online communication

Oral expression

Public relations

Customer service

Human resource management

Proactivity

Creativity and exibility

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SOCIAL MEDIA 95%

VULCANA CHISPA DIVINA OCTOBER 2022 CURRENTLY

Energy Healer:

Creation and production of holistic products for well-being and healing. Services as a holistic therapist such as Reiki, Tantric meditations, Access Bars, Healy. Additionally, I have learned and developed healing and energetic skills for well-being.

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