Human Resources Customer Service
Resume:
.
Dix Hills, NY *****
*******************@*****.***
Bold Profile
SUMMARY
Humanitarian Person, ARS
International Investors LLC
President, Kiwanis Club Bayshore-
Islips's Board member. Marquis
Who’s Who in America Est.1898
Nominee. I am very involved to the
community. Dedicated professional
with solid background in high-
volume office environments
focused on delivering exceptional
clerical and operational support for
professionals. Upbeat individual
with friendly demeanor and sound
judgment to handle diverse daily
tasks with minimal oversight. Well-
versed in managing office supplies,
paperwork and project needs.
SKILLS
• Microsoft Package, outlook
• Meeting planning
• Technical Support
• Easy to learn
• Adaptive capacity
• Leadership
• Multi-languages
• Information Security
• Customer Service
• Human Resources Management
(HRM)
Alain Romain
Saintilus
EXPERIENCE
August 2023 - Current
Administrative Assistant/Hiring Manager Whitsons Culinary Goup Islandia,NY
• Onboarding new hire.
• Organized Training & orientation sessions for new employees to ensure smooth onboarding experience.
• Facilitated communication between different departments within the organization.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
September 2021 – June 2024
Sales Associate Home Depot Bay Shore / Huntington
• Customer Service,
• Sales Associate
January 2022 - February 2023
Logistic Support. Zebra Technology Consulting Hauppauge, NY.
• Electronic inventory
• Provided product receiving quality control.
• Organized regular physical inventories to compare actual stock against system records.
March 2018 - November 2020
Owner ARS location & Service (Haiti) Hinche, Centre
• Distribution
• Transportation
• Logistics
June 2017 - December 2017
Dispatcher Cemento Mexicano-Haiti (Cemex-Haiti) Port-au-Prince, Ouest
• Assigned drivers to appropriate routes based on customer needs.
• Liaised with customers to provide logistics for drivers and coordinate delivery times.
• Scheduled loads according to priority and available equipment.
• Dispatched drivers to meet daily delivery needs for company customers.
February 2014 - February 2016
.
Admin Logistic Officer. CARE-Haiti (INTERNATIONAL
HUMANITARIAN ORGANIZATION) Port-au-Prince, Ouest
• Managing human resources, planning mission trips. Managing logistics
(moving and immobile goods).
• Responded promptly to customer inquiries or complaints in a polite manner.
• Developed and maintained relationships with key Suppliers and the NGO.
• Ensured the security and confidentiality of sensitive information.
• Determined the office needs to provide products and services appealing to larger market.
• Assessed company operations for compliance with safety standards.
• Organized Programs meetings to provide project updates. February 2009 - February 2012
Assistant Production Director caribbean bottling company s.a.
(culligan) Port-au-Prince, Ouest
• Ensured compliance with safety regulations and quality standards in all aspects of production.
• Communicated regularly with senior management regarding project updates and any challenges encountered along the way.
• Managed the recruitment process for new staff, including interviewing and selection of candidates.
• Coached and mentored employees to develop and enhance career skills.
• Scheduled staff works assignments, rotations and overtime.
• Drawed and Analyzed daily production reports to identify areas of improvement or potential issues.
EDUCATION AND TRAINING
JULY 2024
MBA-MASTERING / ORGANIZATIONAL MANAGEMENT
CONCENTRATION: PROJECT MANAGEMENT.
EASTERN UNIVERSITY,PENSYLVANIA, USA
September 2004 - December 2008
BBA Business Administration
Adventist Dominican University,Dominican Republic Graduated with honor, Summa Cum Laude
October 1995 - July 2002
High School Diploma
College Adventist Vertieres, Haiti
Graduated with honor Philosophy.
New York State Department of State : Division of Licensing Services Security Guard.
CERTIFICATESANDTRAINING
• Prevention Cyber Attack 2/16/2024
• 2023 Annual Culinary New Hire 8/11/2023
.
• ACS Compliance Training, US Workplace Harassment New York Non- Manager, 02/23/2022
• Dominican Adventist University, Student Honor & Merit, Cum Laude, 11/20/2008
• USAID/Haiti, Group Croissance, Civil Society Participation in the Haitian Budget Process, 02/06/2015
• Parthnership and Cooperation the America's Donation by Southern Command of United States, Emergency Operations Center and Disaster Response Warehouse, 10/28/2014
• CARE-Haiti (International Humanitarian Organization), Baton Use, Use Pepper Spray, Handcuffing and Self-Defense, 11/30/2014
• Anti Corruption Unit, Prevention and Repression of Corruption, 08/28/2014
• Cristian Center for Entrepreneurial Education, Ethics and Protocol, Leadership and Communication, Entrepreneurship and Human Resources Management, The Power of Innovation, 04/21/2018
• Global Foundation for Democracy and Development, Dominican Association of United Nations, Model United Nations Conference, The Art of Diplomacy and Negotiation, 06/02/2011
• Global Foundation for Democracy and Development, Dominican Association of United Nations, CUNNY-DS, Model United Nations Conference, NYDRMUN 2011, 04/16/2011
• Global Foundation for Democracy and Development, Dominican Association of United Nations, Haitian Action for United Nations, Model United Nations Conference, The Art of Diplomacy and Negotiation, 03/21/2010
• Global Foundation for Democracy and Development, Dominican Association of United Nations, Haitian Action for United Nations, Model United Nations Conference, The Art of Diplomacy and Negotiation, 08/13/2019
PERSONAL INFORMATION
• Nationality: Haitian
• Marital Status: Married
LANGUAGES
English:
Full Professional
Spanish:
Native/ Bilingual
French:
Native/ Bilingual
Haitian Creole:
Native/ Bilingual
Portuguese:
Elementary
.
Contact this candidate