Customer Service Associate Manager
Resume:
Lashane Beasley
****************@*****.***
Skills
Ability to interact effectively with management, social perceptiveness, maintain confidentiality, detail-oriented, flexibility, adaptability, prioritize, ability to work with a diverse population, ability to provide ample customer service under difficult circumstances. Positive attitude, work ethic, responsibility, self discipline, creativity, multi-cultural awareness, empathy and concentration, organization skills, time management skills, analytical skills, good written and verbal communication skills, interpersonal skills, multi-tasking skills, critical thinking, active listening, reading comprehension, teamwork, interpretation, problem-solving, teaching, comparing, classifying, analyzing, leadership, coordinating, innovating and strategizing. Experience
November 2021 - Present
AK LUXE BEAUTY, Las Vegas, NV- Sale Associate Manager
● Work in retail settings assisting customers in their purchases.
● Provide information on products, help to select the right item, resolve complaints, arrange returns and refunds.
● Generally make sure that clients have an excellent shopping experience. March 2017 - July 2019
Renaissance Hotel, Las Vegas, NV - Housekeeping
● Cleans and sanitizes hotel and guest rooms.
● Vacuums and sweeps floors, carpets, and rugs.
● Makes beds and changes linens.
● Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops.
● Replenishes toiletries and towels.
● Empties trash receptacles.
January 2018- July 2019
Tahiti Village, Las Vegas, NV - Housekeeping
● Cleans and sanitizes hotel and guest rooms.
● Vacuums and sweeps floors, carpets, and rugs.
● Makes beds and changes linens.
2
● Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops.
● Replenishes toiletries and towels.
● Empties trash receptacles.
August 2018 - November 2021
Nkem African Market, Las Vegas, NV - Manager
● Maintains staff by recruiting, selecting, orienting, and training employees.
● Ensures a safe, secure, and legal work environment. Develops personal growth opportunities.
● Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
February 2006 - December 2010, May 2011- 2015
Rons Smoke Shop, San Bernardino, CA - Sales, Management
● Responsible for the overall daily operations of the shop, ensuring efficiency and profitability.
● Their primary duties include hiring, firing and management of staff.
● Other main responsibilities are facilitating customer service and meeting sales and financial goals.
MONTH 2016 - PRESENT
Beasly Stylez, Las Vegas, NV -Hair Stylist
Education
August 2004 - June 2006
Silverado High School, Victorville, CA
August 2006- June 2008
Sultana High School, Hesperia, CA - Diploma
MONTH 2021- Present
CSN, Las Vegas- Pending
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