Customer Service Representative
Resume:
Sandy Kelly
Far Rockaway, NY *****
****************@*****.***
OBJECTIVE: To obtain a customer service position in a fast food restaurant. EDUCATION: Aabuthnott Gallimore High School
Highschool Diploma June 2019
EXPERIENCE:
George’s Restaurant, Panama City, Fl
March 2021 - August 2023
Hostess
● Answer phone calls, welcome and seat guests, and present menus.
● Prepare seat arrangements and organize reservations to ensure guest satisfaction.
● Monitor the dining room for proper cleanliness and supply levels.
● Performs opening and closing duties, as needed.
C.H.S Loans Office, Browns Town Jamaica, WI June 2020 - February 2021 Customer Service Representative
● Maintains customer relationships by responding to inquiries; documenting actions.
● Prepares for customer inquiries by studying products, services, and customer service processes.
● Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
● Records customer inquiries by documenting inquiry and response in customers’ accounts.
Bashco, Ocho Rios Jamaica,WI May 2019 - May 2020
Retail Customer Service Representative
● Answering customer questions and resolving problems
● Processing orders and payments
● Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs
● Stocking, organizing, and taking inventory of merchandise
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