Customer Service Support Engineer
Resume:
GUILLERMO QUEPONDS
Menifee, California
****@***********************.***
** ***** ** * ********* customer service support engineer in the offset printing press industry. Mostly supporting Ryobi and now RMGT equipment.
WORK EXPERIENCE
President / Service engineer
04/2020 to Present
Pacific Offset Industries LLC
Menifee, California
Schedule, travel and perform all offset service repairs, installation, training, at various commercial printing customer locations all over the USA, Mexico.
SKILLS
Electrical troubleshooting / repair / replacement / adjustment of circuit boards, solenoids, motors, switches, sensors, wiring and installation of motors, electrical clutches, pneumatic air systems
-
10+
years
Disassemble / repair / reassemble, gears, cylinders, convertible perfector refurbishing, roller train components, calibrate rollers, dampener water systems, cylinder bearers, resetting anilox rollers and cylinders on aqueous / UV retractable coaters. RMGT 5, 750, 790, 920, 940, 970 Ryobi / Presstek 34 / 52DI offset digital presses
-
10
+
ye
ars
Installation of roller train and fountain solution dampener water chillers & systems, repair, troubleshoot. Tresu, Royse, Accel, Kompac, Technotrans, Epic, Dahlgren.
-
10+
years
Install Sentinel ink fountain systems, work on used Technotrans ink systems - 10+ years Perform Ryobi / RMGT all operator training including preparing and running press explaining program inking, curves, IVS / PPC computer. Operate using PDS-E closed loop systems on all Ryobi / RMGT models
-
10+
year
s
Install / repair / calibrate UV, LED-UV systems, Eltosch, Grafix, GEW, Panasonic. Install / repair / calibrate infra-red drying systems Midlan, Pierry, Tresu
-
10+
years
EDUCATION
Marian A Peterson High school
High school or equivalent
General studies / offset printing program
Santa Clara, California
09/1974 to 06/1978
San Jose Regional Vocational trade center
Other
Offset printing & occupational trade program
San Jose, California
09/1976 to 06/1978
A.B. Dick Company offset press technical training center Other
Small offset press training, electrical, mechanical, process and chemistry Niles, Illinois
10/1984 to 05/1990
Xpdex Import group technical training center
Other
Ryobi offset press technical training models 3200, 3302, 3304, 512, 520, 522, 524, 662, 525, 526, 784, 685, 750, 920 Lenexa, Kansas
04/1993 to 10/2008
Ryobi / RMGT technical training center
Other
Technical offset training models 520P, 750P, 920P
Fukuyama prefecture, Hiroshima Japan
06/2006 to 10/2010
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