Maintenance Technician Customer Service
Resume:
Allan Lobin
Maintenance technician *
Sunrise, FL 33313
***************@***********.***
• HVAC graduate; completed program with 3.75 GPA and Universal EPA 608 & 609 Certification. Looking to become an HVAC apprentice or helper and eventually grow into an excellent technician. Courses studied include: installation, maintenance, repair, troubleshooting and basic design of refrigeration heating and air conditioning systems with a focus on service operations.
• Outstanding commitment to quality and service; adept at communicating with clients and team members to deliver excellent service.
• Enjoys learning and the application of knowledge gained. Authorized to work in the US for any employer
Work Experience
Building Maintenance
FirstService Residential-Sunrise, FL
March 2023 to Present
1. Perform exterior maintenance duties.
2. Replace light bulbs and repair lighting fixtures when necessary. 3. Complete all work orders in a timely manner.
4. Reassemble and test equipment.
5. Assist with inspections.
6. Maintain maintenance and repair records.
7. Respond to emergency calls.
8. Use hand and power tools.
Maintenance Technician
Ocean Riviera-Fort Lauderdale, FL
March 2024 to August 2024
Store Mercandiser
Sam's Club-Doral, FL
November 2022 to March 2023
1. Provide excellent customer service to all members. 2. Ensure that the shelves are stocked with products and displays them accordingly for members. 3. Track inventory levels.
4. Report any issues or shortages to management.
5. Ensure that all products are correctly priced.
Maintenance Technician 2
Atrium Hospitality-Coral Springs, FL
November 2015 to April 2022
1. Maintain the building, guest rooms and mechanical equipment. 2. Perform readings and diagnostics on all equipment. 3. Fix or Repair anything that is broken or not working properly in all guestrooms and around the property. 4. Attend to guests needs.
5. Painting, plumbing, electrical and HVAC repairs. 6. Provide excellent customer service skills in a very professional manner. 7. Preventative maintenance on hotel equipments.
Education
Certification in Heating Ventilation and Air Conditioning Florida Career College - Margate, FL
July 2013 to April 2014
High school diploma or GED
Skills
• Refrigeration (8 years)
• Equipment Repair (7 years)
• Plumbing
• Electrical Experience (7 years)
• Blueprint Reading
• HVAC/R
• Service Technician Experience
• Troubleshooting (8 years)
• Boiler
• Tutoring
• Mechanical Knowledge
• Facilities Maintenance (5 years)
• Produce Experience (3 years)
• Lawn Care
• Handyman
• Guest relations (7 years)
• Low Voltage (7 years)
• Hotel experience (7 years)
• Basic math (10+ years)
• Maintenance (8 years)
• HVAC (10+ years)
• Power tools (10+ years)
• Communication skills
• Customer service (10+ years)
• Appliance Repair
• Mowing
• Hand tools
• Caulking (7 years)
• Supervising experience
• Hospitality
• Plumbing
Certifications and Licenses
EPA Refrigeration Certification
EPA Certification
HVAC Certification
EPA Type I
EPA Type II
Driver's License
Assessments
Workplace safety — Proficient
April 2022
Using safe practices at work
Full results: Proficient
Warehouse shift leader — Proficient
April 2022
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Basic maintenance and repair — Proficient
April 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Security guard skills — Proficient
May 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Call center customer service — Proficient
April 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Front desk agent (hotel) — Proficient
May 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical receptionist skills — Proficient
May 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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