Executive Assistant Accounts Receivable

JENNA CHAMBERLAYNE

PROFILE

Proficient communicator with excellent leadership, administrative and

interpersonal skills.

EXPERIENCE

Executive Assistant—Watson Installations — July 2024—August 2024 Developed and managed new HR initiatives including onboarding, off boarding and employee policies. Trained and onboarded new hires. Streamlined technology packages for new hires. Managed in house technology issues including Zoho, CSS, Quickbooks and Qfloors. Researched and provided solutions for streamlining warehouse management, office management, technology packages and building client relationships. Established relationships between company and prospective clients. Managed daily office flow while providing solutions to reduce monthly expenses. Monitored and pulled KPI reports for COO. Streamlined daily workflow for COO. Managed COO’s calendar, travel, emails, meetings, networking events and planning company events. Music Education—Chamberlayne Music — January 2022–Present Developed new clients to build new studio. Established and maintained excellent relationship with clients, nurturing returning customers. Educated clients on the importance of music for overall health and wellness. Marketed music to local nursing homes, senior residences, and retirement centers. Built and advertised business website. Managed vendors and musicians for gigs and special events. Invoice tracking and accounts receivable. Coordinated teams to meet deadlines in a timely, efficient manner.

Project Manager — JLL— December 2021-November 2022 Invoice tracking and accounts receivable. Established quarterly revenue goals with team. Trained and onboarded new hires. Oversight and tracking for all office costs, employee travel, hotel, flights, conferences, and expense reimbursement. Coordinated with JLL public relations regarding speaking engagements, conference attendance, writing articles, white papers, interview with media for Managing Director North America. Created pipeline tracking for projects, monitored KPI’s, receivables, stages of completion and assigned vendors. Coordinated clients, vendors and JLL teams to bring projects to completion.

980-***-****

*****.******.*@*****.***

323 Amir Circle

Matthews, NC

28105

Analyst — JLL — July 2021-December 2021

Researched and entered project site data using Smartsheet, Harvest and Microsoft Suite. Edited, reviewed and updated articles, resumes, website and social media for team. Managed Managing Director North America and employee calendars to streamline projects and meet deadlines. Scheduled and led meetings to expedite project initiation, move projects forward, and meet deadlines.

Administrative Assistant — Matthews UMC — 2020-2021 Led staff meetings by guiding discussion, taking notes, and recording minutes. Handled all incoming and outgoing calls and communication for the music department as well as communication between staff and church members. Prepared and proofed worship documents, bulletins, sermon slides and worship slides. Managed and maintained office supplies. Coordinated with facilities in scheduling events and cleaning. Assisted with organizing, reserving and planning of church Music and Arts Camp. Received invoices and tracked expenses in Excel and ACS. Created and tracked registrations in Realm Church Management Software (ACS). EDUCATION

University of North Carolina at Charlotte — Bachelor of Arts, May 2017

SKILLS

Responsible: Dedicated to work and strives to maintain excellence in all projects.

Team Player: Strives for harmony while leading by example. Trustworthy: Takes responsibility seriously within workplace and establishes excellent relationships between team, clients and self. Software Proficiency: Smartsheet, Microsoft Suite, Google Suite, Apple Suite, Adobe Acrobat, Docusign, Word Press, Pro-Presentor, People Soft, Harvest, Workday, Realm/ACS, SalesForce, Canva, CSS, QFloors, Floorsoft, Zoho, Quickbooks.

AWARDS

Graduated Cum Laude, UNCC. Outstanding Music Student of the Year, CPCC. Metropolitan Music Ministry award, MMM. Student Spotlight Recital, UNCC. Technology Infrastructure highlight interview, JLL.