Data Entry Customer Service
Resume:
Tonya Balas
I am looking to make my “forever home” at
a place with a healthy work culture; where
my collective experience and hard work is
appreciated.
Contact
**********@*****.***
Troy, MI 48084
Education
BAKER COLLEGE
Associate of Applied
Science, Healthcare
Grad: 2014
Skills
Data Entry
Document Review
Customer Service
Accuracy
Adaptability
Microsoft
FHA
Healthcare records
EOBs
AUS
Mortgage
Collections
Administrative
Typing
Multi-tasking
Learning
Continued Education
Math calculations
Phone Etiquette
Experience
FHA UNDERWRITER UWM
Jun 2024 - Present
Collects, reviews and examines an applicant’s financial history and records.
Analyzes client’s financial state and identifies effective solutions.
Maintains knowledge of and adheres to investor guidelines, state and federal underwriting lending policies.
Keep up with changes and adaptations as they occur.
Provided elite service to internal and external clients.
Communicates with clients via email and over the phone.
Manages multiple priorities at the same time.
ACCOUNTS RECEIVABLE CLERK SMILE PARTNERS, USA
Sep 2022 – June 2024
Completed payment posting in a timely and accurate manner.
Ability to read and understand EOB’s (explanation of benefits)
Balanced daily batch totals and records on cash posting spreadsheet.
Identified any payments not being paid at the allowed/contracted amount and communicates to the appropriate billing representative
– A/R Manager and/or Billing Lead.
Identified refunds due and placed them in the proper schedule for follow up.
Verified all EFT deposits and scanned checks have been posted by month end.
Month end reconciliation of deposits to bank statement
Processed zero pay EOBS and appropriate reasons for denial. CERTIFIED MEDICAL ASSISANT EASTSIDE OB/GYN
Jan 2015 – Mar 2020
Clinical duties: Injections, phlebotomy, assisting in minor procedures/surgery, diagnosis through microscopy, removal of staples, wound care, birth control counseling, pregnancy testing.
Administrative Duties: Accurate Data entry, transcription, making appointments with hospital for births and other procedures on behalf of doctor and patient, tracking of vaccines on websites, use of Microsoft word and excel.
Contact this candidate