Data Entry Customer Service

Sally Mabry

Crossville, Tn *****

************@*****.***

+1-805-***-****

Work Experience

Data Entry Operator III

County of Ventura Health Care Agency-Oxnard, CA

September 1999 to May 2023

Started as a temp filing, front receptionist, answer questions from walk-ins, members. Customer service representative, receptionist for HMO county insurance for many years. Data entry, order office supplies, keep supply room clean,orderly. Mail duties which included stamping incoming mail with its own identifying number to be entered into system, distribute mail. Answer phones, explaining benefit questions from members and providers. Transitioned to claims department, enter claims, speak to providers, members regarding claim status on a daily basis, resolving any issues. Verify scanned incoming claims via mail. Learned claims process as I worked in the department. Purged / retrieved claims from storage at other County departments. Work with other county entities for various projects . Left job to move out of state with family, and I am currently seeking employment. Education

Some College in General

Oxnard College - California

1984 to 1984

Skills

• ICD-10

• Data Entry (10+ years)

• ICD-9

• Customer service (10+ years)

• Administrative experience

• Computer skills (10+ years)

• Front desk (10+ years)

• English (10+ years)

• Office experience (10+ years)

• Phone etiquette (10+ years)

• HIPAA (10+ years)

• Organizational skills

• Clerical experience (10+ years)

• Word processing

• 10 key typing (10+ years)

• Filing (10+ years)

• Procurement (10+ years)

• Communication skills (10+ years)

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