It Project Management

David L. Heald II

**** **** ******** ****, ******, Oklahoma, 73013 405-***-**** ********@*****.***

Professional Summary

Adaptable IT professional with over 15 years of experience in IT management, network administration, and end-user support. Demonstrated expertise in IT project management, including cloud migrations, network upgrades, and system deployments. Skilled in driving efficiency, ensuring cybersecurity, and optimizing IT operations for organizational success.

Core Competencies

Systems Administration: Active Directory, Windows Server (2008–2012 R2), VMware

Cloud & Network: Office 365, Oracle Cloud, Extreme Networks, SonicWALL, Private Cloud

Cybersecurity: NetApp, Varonis, Webroot DNS, Adobe Sign

IT Project Management: Cloud migrations, office moves, system virtualizations

Software Proficiency: ESRI ArcGIS, Abila Fund Accounting, Adobe Acrobat, Landmark GIS

Professional Experience

IT Manager Canadian County June 2019 – January 2021

Directed IT operations for multiple departments, ensuring system reliability and security.

Executed a full Office 365 migration, setting up user accounts, resource allocation, and retention policies.

Managed upgrades to wireless networks and oversaw critical cloud migration projects.

IT Support Manager Association of Central Oklahoma Governments (ACOG) July 2008 – June 2019

Provided end-user support for essential software, including Office 365, GIS platforms, and accounting tools.

Spearheaded office relocation projects, ensuring minimal downtime and seamless transitions.

Directed procurement and implementation of technology upgrades to meet organizational needs.

Network/Systems Administrator ADC Solutions January 2021 – February 2021

Delivered comprehensive network and systems support for hardware and software platforms.

Implemented virtualization and backup protocols for enhanced system efficiency.

IT Support Level 1 Department of Environmental Quality November 2005 – June 2009

Delivered desktop support and managed deployment of new IT systems.

Education

A.S. Computer Information Systems

Oklahoma State University – Oklahoma City, December 2005

Notable Projects

Office 365 Migration – ACOG & Canadian County: Successfully led the complete migration, including account setups and policy configurations.

Wireless Network Upgrade: Upgraded network infrastructure across multiple offices, reducing downtime by 20%.

Certifications & Training

Microsoft Azure Fundamentals (suggest if applicable)

ITIL Foundation Certificate in IT Service Management (if available)

References

Available upon request.

Additional Details

Experienced health issues in 2021 and 2022 that kept me out of the job market. Attempting to return to being a productive citizen.

Contact this candidate