Customer Service Social Media

Bryana Rison

Flint, MI *****

************@*****.***

+1-810-***-****

Professional Summary

Dynamic and results-driven office professional with experience in the railroad industry. Proficient in managing office operations, coordinating schedules, and providing exceptional customer service. Skilled in operating heavy machinery, performing track maintenance, and adhering to strict safety regulations. Committed to excellence in all aspects of operations, utilizing office software and technology to streamline processes and enhance productivity. Strong organizational abilities with a keen eye for detail, ensuring accuracy and efficiency in all tasks.

Authorized to work in the US for any employer

Work Experience

Secretary/Receptionist

Flint Genesee Office Admin Workbase Learning Program-Flint, MI July 2023 to October 2023

• Greet visitors, answer phones, and provide excellent customer service to clients, colleagues, and other stakeholders.

• Perform general office duties such as ordering supplies, maintaining office equipment, and coordinating office maintenance and repairs.

• Handle incoming and outgoing communications, including phone calls, emails, and mail. Respond to inquiries, redirecting messages as appropriate and ensuring timely follow-up. Education

Certification Of Completion in Transportation Communication Union Gary Job Corps - San Marcos, TX

October 2023 to April 2024

High school diploma

Flint Genessee Job Corps - Flint, MI

Skills

• Computer skills

• Social media marketing

• Social media management

• Leadership

• Technical support

• Bank Reconciliation

• Basic Math

• Journal Entries

• Financial Report Writing

• Office Management

• Account Reconciliation

• Alpha filling

• Communication skills

• Microsoft Office

• Organizational skills

• Stick welding

• Safety Compliance

• OSHA

• Mechanical Skills

• Medical office experience

• Medical receptionist

• Banking

• Microsoft Access

• Sales

Certifications and Licenses

OSHA 10

Office Admin

Railroad Mechanic

Microsoft

Excel

IC3 (internet core competency certification)

Bank teller

Bank reconciliation

Bank deposit

Numeric filling

Present

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