Administrative Assistant Los Angeles

Mayra Lopez

*** ***** ******* ******, ***. F ●Los Angeles, CA 90022

323-***-**** ● Email: *****.******@*****.***

OBJECTIVE

I aim to obtain an administrative assistant position to help achieve corporate goals and maximize my administrative skills and experience in a challenging environment.

SKILLS

●Microsoft Office (Excel, Outlook, PowerPoint, Skype)

●Telephone Operations

●Web Graphic Design Skills

●QuickBooks Pro and QuickBooks Online

●Hawksoft Support

●FSC Rater

●Proficient in spelling and grammar in English and Spanish

●Verbal and written Communication Skills

●Bilingual (English and Spanish)

●Quick Learner

●Facets / AVES

●Salesforce

EXPERIENCE

Blue Shield of California Promise Health Plan 2019 - 2024

Community Outreach and Enrollment Clerk

Conduct outbound calls

Check eligibility for members through Facets and Salesforce

Create Newborn leads on Salesforce

Assign Newborn leads to representatives when available

Daily voicemail check

Run Monthly Reports

R. Kelly Services

Temporary position at Blue Shield of California Promise Health Plan 2018-2019

Mail out letters, flyers, and postcards for Community Outreach and Enrollment department

Conduct outbound calls for special events to promote events and recruit participants

Create Excel spreadsheet reports

Collects, analyzes, and transfers prospects' results to master lead log to contribute to master lead reports, prospect reports, and board reports

Assemble in-service folders for Outreach Managers

Assist Outreach and Event Coordinators with promotional items for events

Prepare gift bags with promotional items for members

UEI College –West Covina, CA 2018-2018

Federal Work-Study

●Conducted administrative duties such as faxing documents, data entry, coping, filing and data entry, Front desk relief

D. Lopez Framing – Los Angeles, CA 2007-2018/2020-2023

Executive Assistant

●HR Operations Management

●Prepared and organized paperwork and other materials needed for meetings, conferences, and expense report

●Set up and handled incoming mail and office filing systems

●Collected and coordinated the flow of office filing systems

●Manage office equipment and office space

●Established the administrative work procedures for tracking staff’s daily tasks

●Recruited, and interviewed potential employees

●Provided customer service

EDUCATION

East Los Angeles Community College

06/2024 – Present

Associates on Business Office Administration

UEI College – West Covina, CA 01/2018 – 11/2018

Diploma: Business Office Administration

James A. Garfield High School

Graduated 2003

High School Diploma

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