Jacques DESIMA
Jacksonville, FL-32277
*******.******@*****.***
Independent driver and stock
Experienced driver with more than 30years clean driving file. Customer service-oriented person with a high sense of emergency and customer satisfaction
WORK EXPERIENCE
INDEPENDENT DRIVER
LYFT AND UBER
Y2024
Accomplishment:
Keep 5 stars customer satisfaction
Main tasks:
Receive calls for riders pick up
Provide help and assistance to disabled people when required
Follow all instructions provided by Lyft and Uber administration
MEDICAL DELIVERY
PHARMADES GROUP – (PHARMACY)
Y2016 – Y2023
Responsilities :
Pick up and deliver medical items, equipment, and supplies to and from healthcare facilities, laboratories, and medical offices.
Ensure timely delivery of critical items such as lab specimens, medications, and medical records.
Maintain confidentiality and handle sensitive information with care.
Provide basic instructions to patients or healthcare staff on the use of delivered equipment when necessary.
Inspect and maintain the delivery vehicle to ensure it meets all safety standards.
Keep accurate records of deliveries, including recipient’s name, delivery address, and type and quantity of items delivered.
Offer excellent customer service and address any queries or complaints promptly
OTHER EXPERIENCE AND SKILS
Microsoft office (word, excel, PowerPoint)
QuickBooks Point of Sales
Customer service
Problem solver
Time management
Inventory count and analysis
EDUCATION
GED
Associate in bookkeeping