Skills
Customer service, Communication skills, Time management, Guest services, Bilingual, Teamwork, adaptability, Attention to details
Education
Certificate in Purchasing
NifasSilk Technical College • Addis Ababa, Ethiopia 09/2005
Experience
Sales Representative/Customer Service
Linktech wireless • Aurora, CO
03/2024 - Present
Increased sales by 10% from the previous three months Resolved customer inquiries efficiently and effectively, ensuring high levels of customer satisfaction. Collaborated with team members to prioritize workload and maintain efficient workflow. Utilized strong communication skills to address and resolve customer concerns promptly Sales Representative
Prime Motor • Denver, CO
11/2023 - 02/2024
Utilized strong communication skills to address and resolve customer concerns promptly Explain the features of different vehicles and take customers on test drives Help customers complete the necessary paperwork for the purchase. Provide information about the cars, prices, financing options, and warranties. Sales Representative
Ashbelya Rent Car • Doha,Qatar
08/2016 - 07/2022
Ask questions to determine what type of vehicle they need, for how long, and their budget. Suggest the best rental car based on their preferences and explain the features of each option. Help customers complete the booking process, including collecting documents like driver’s licenses and payment details.
Clearly describe rental agreements, insurance options, and any additional fees. Offer extras like GPS, child seats, or extended rental plans to enhance their experience. Check the condition of the vehicle before and after the rental period. Patrolling Officer
Weqaya security service group • Doha, Qatar
05/2009 - 07/2016
Drive or walk around to watch for any suspicious activity or problems. Quickly go to places where help is needed, like accidents or crimes. Gather information, ask questions, and write reports about accidents, crimes, or disturbances. Daniel Jimma
************@*****.*** / 720-***-**** / Aurora, CO Assist people in need, whether it’s giving directions, helping in emergencies, or resolving conflicts. Communicate and cooperate with fellow officers to keep the community safe. Languages
Amharic, English, Arabic